Orange County Transportation Authority OC ACCESS Paratransit Services RFP 260460 (2026)
Orange County Transportation Authority, Orange, CA·Public Authority
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- Primary Contact
- Arianna Maldonado · (714) 560-5381
- Contract Term
- 4 years
- Duration
- 96 months
- Scope Location
- Orange, CA
- Submission Address
- https://procurement.opengov.com/portal/octa/projects/286012
SUMMARY
The Orange County Transportation Authority (OCTA) is seeking qualified contractors to provide turn-key management and operation services for the OC ACCESS paratransit services program under RFP 260460. The scope of work encompasses management, personnel, reservations and scheduling, dispatching, operations, insurance, data management and reporting, computer hardware and administrative software, and vehicles for driver relief and road supervision. This is a Federal Transit Administration (FTA) funded project with a four-year initial term and two two-year option terms. Proposals must be submitted electronically through the OpenGov Procurement portal by 2:00 pm on November 5, 2026. A pre-proposal conference is scheduled for October 7, 2026, at 10:00 am, and questions/clarifications are due by October 8, 2026.
EVALUATION CRITERIA
Qualifications of the Firm (20%), Staffing and Project Organization (30%), Work Plan (25%), Cost and Price (25%)
REQUIRED DELIVERABLES
Turnkey management and operation services for OC ACCESS paratransit service, Including reservations and scheduling, Dispatching, Operations, Vehicle maintenance, Data management, And reporting
REQUIRED ATTACHMENTS
Letter of Transmittal, Qualifications Related Experience and References to Offeror, Proposed Staffing and Project Organization, Work Plan, Price Summary Sheet, Campaign Contribution Disclosure Form, Status of Past and Present Contracts Form, Disadvantaged Business Enterprise Program and Forms, Certification of Restrictions on Lobbying, Disclosure of Lobbying Activities, California Labor Code Section 1072 Declaration Form, Iran Contracting Act Certification
REQUIRED STAFFING ROLES
Project Manager, Assistant Project Manager, Operations Manager, Call Center Manager, Community Relations Manager, Safety and Security Manager, Driver Training Manager, Maintenance Manager, Assistant Maintenance Manager, Maintenance QA/Trainer, Human Resources Manager
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Orange County Transportation Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 5, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.opengov.com/portal/octa/projects/286012. For questions, contact Arianna Maldonado.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications of the Firm (20%), Staffing and Project Organization (30%), Work Plan (25%), Cost and Price (25%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Orange County Transportation Authority?
All active and historical solicitations from Orange County Transportation Authority are tracked and searchable. As a public authority agency, Orange County Transportation Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 4 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 5, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Letter of Transmittal, Qualifications Related Experience and References to Offeror, Proposed Staffing and Project Organization, Work Plan, Price Summary Sheet, Campaign Contribution Disclosure Form, S. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Orange County Transportation Authority for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Orange County Transportation Authority in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Arianna Maldonado at (714) 560-5381. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Orange, CA. Review the full solicitation for detailed scope requirements.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Project Manager, Assistant Project Manager, Operations Manager, Call Center Manager, Community Relations Manager, Safety and Security Manager, Driver Training Manager, Maintenance Manager, Assistant Maintenance Manager, Maintenance QA/Trainer, Human Resources Manager. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Turnkey management and operation services for OC ACCESS paratransit service, Including reservations and scheduling, Dispatching, Operations, Vehicle maintenance, Data management, And reporting. Proposals should clearly address how each deliverable will be met.
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