Loudoun Water - Convenience Pay Services - RFP #2026-001-1300001 (2026)
Loudoun WaterUtility District · Ashburn, VA- Due
- Apr 3, 2026
- Deadline passed
- Posted
- Feb 18, 2026
- Primary contact
- Nancy Melendez
Know who Loudoun Water buys from before you write a word.
Every vendor contract, renewal date and decision maker at this agency, in one place.
Set up in 30 seconds · No credit card
SUMMARY
Loudoun Water is soliciting sealed proposals from qualified and experienced vendors to provide convenience pay services that enable customers to electronically and securely process payments under RFP #2026-001-1300001.
The solution must support consumer credit and debit cards, checking and savings accounts via one-time and recurring or installment ACH, and mobile payments. Payment environments must include the LW Connect customer portal, Interactive Voice Response (IVR) systems, mobile devices and applications, and commonly used digital wallets such as Apple Pay, Google Pay, and Samsung Pay. The submission deadline is April 3, 2026, at 2:00 PM, with the closing conducted electronically via Microsoft Teams.
- Submit to
- https://loudounwater.ionwave.net/Login.aspx
- Scope location
- USA
Questions about this RFP
How do I respond to this RFP from Loudoun Water?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 3, 2026. Submissions should be delivered to: https://loudounwater.ionwave.net/Login.aspx. For questions, contact Nancy Melendez.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Loudoun Water in VA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Nancy Melendez. Questions and answers are typically shared with all prospective bidders.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
Show 3 more questions
Where can I find more RFPs from Loudoun Water?
All active and historical solicitations from Loudoun Water are tracked and searchable. As a utility district agency, Loudoun Water regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Loudoun Water for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: USA. Review the full solicitation for detailed scope requirements.