Ledyard Public Schools Managed IT Services RFP
Ledyard School DistrictSchool · Ledyard, CT- Due
- Feb 9, 2026
- Deadline passed
- Posted
- Jan 8, 2026
- Contract term
- 5 years
- Primary contact
- Siobhan Brannen
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THE 30-SECOND BRIEF
Ledyard Public Schools (LPS) is seeking a qualified vendor to provide comprehensive technical support for its Windows-based computer network infrastructure, including general network support, cyber security, hardware maintenance, software updates, troubleshooting, backup and disaster recovery, and help desk support.
Master Services Agreement (MSA), Statement of Work (SOW), Service Level Agreement (SLAs), Fee Schedule, Data Security and Privacy Addendum, Disengagement / Transition-Out Exhibit
Pricing and overall value, Experience and qualifications, Understanding of K-12 needs and CT compliance, Quality and completeness of the proposed solution, Ability to perform transition services successfully, Flexibility, scalability, and long-term fit, Whether the work is to be performed by in-house staff or by sub-consultants, References and performance history, Ability to apply E-Rate discounts on invoice
SUMMARY
Ledyard Public Schools (LPS) is seeking a qualified vendor to provide comprehensive technical support for its Windows-based computer network infrastructure, including general network support, cyber security, hardware maintenance, software updates, troubleshooting, backup and disaster recovery, and help desk support.
EVALUATION CRITERIA
Pricing and overall value, Experience and qualifications, Understanding of K-12 needs and CT compliance, Quality and completeness of the proposed solution, Ability to perform transition services successfully, Flexibility, scalability, and long-term fit, Whether the work is to be performed by in-house staff or by sub-consultants, References and performance history, Ability to apply E-Rate discounts on invoice
REQUIRED DELIVERABLES
6- Master Services Agreement (MSA)
- Statement of Work (SOW)
- Service Level Agreement (SLAs)
- Fee Schedule
- Data Security and Privacy Addendum
- Disengagement / Transition-Out Exhibit
REQUIRED ATTACHMENTS
8- Submission Sealed Price Sheet
- Assurance of Non-Discrimination Compliance (Form 1)
- Contractor Information and References (Form 2)
- Authorization For Release of Reference Information (Form 3)
- Completed and Signed Tax Compliance (Form 4)
- Completed and Signed Certificate of Non-Collusion Statement (Form 5)
- Bona Fide Bid (Form 6)
- Statement of Understanding (Form 7)
REQUIRED STAFFING
9- Submit to
- Ledyard Public Schools, ATTN: Business Office, 4 Blonders Boulevard, Ledyard, CT 06339
- Duration
- 24 months
- Reported agency
- Ledyard Public Schools
Questions about this RFP
How do I respond to this RFP from Ledyard School District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is February 9, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: Ledyard Public Schools, ATTN: Business Office, 4 Blonders Boulevard, Ledyard, CT 06339. For questions, contact Siobhan Brannen.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Ledyard School District in CT, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Siobhan Brannen. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: IT Managers, dedicated Help Desk Engineers, System Engineers, Technical Team Leads, Level 3 Escalation Engineers, Account Managers, Data Center Infrastructure Engineers, Project Managers, Application Development Engineers. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Master Services Agreement (MSA), Statement of Work (SOW), Service Level Agreement (SLAs), Fee Schedule, Data Security and Privacy Addendum, Disengagement / Transition-Out Exhibit. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Pricing and overall value, Experience and qualifications, Understanding of K-12 needs and CT compliance, Quality and completeness of the proposed solution, Ability to perform transition services succe..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Ledyard School District?
All active and historical solicitations from Ledyard School District are tracked and searchable. As a school agency, Ledyard School District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Submission Sealed Price Sheet, Assurance of Non-Discrimination Compliance (Form 1), Contractor Information and References (Form 2), Authorization For Release of Reference Information (Form 3), Complet. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Ledyard School District for the complete list.