Civic IQ
RFPCLOSED

It Management & Related Services

Jackson Housing Authority, Jackson, TN·Local Housing Authority
Jan 01, 2026
Posted Date
Mar 09, 2026
Submission Deadline
Primary Contact
Latonya Fason · (731) 422-1671
Contract Term
5 years
Scope Location
Jackson, TN
Submission Address
125 Preston Street, Jackson, TN 38301

Summary

The Jackson Housing Authority (JHA) is soliciting proposals from IT management firms to act as its outsourced IT support department. The selected firm will be responsible for proactive and reactive technical support, system management, perpetual monitoring, IT security and software solutions, and analysis/project/consultative services. Key areas include network infrastructure, data and process security, business continuity, staff education, email security, and dark web monitoring. The contract term is for 5 years, beginning April 1, 2026.

Evaluation Criteria

Technical Approach (Understanding, Responsiveness, Experience, Work Plan), Fee Proposal

Required Attachments

Business Registration, Incorporation certification or affidavit, Description of company and client references, Professional licenses and qualifications, Resumes, Affidavit of non-collusion, Statement of debarment status, Evidence of insurance coverage, Statement of civil rights compliance, Executive summary, Description of fees, Signed copies of proposal
60
days late

This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. Next one doesn't have to get away.

Frequently Asked Questions

How do I respond to this RFP from Jackson Housing Authority?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 9, 2026. Proposals should be submitted to: 125 Preston Street, Jackson, TN 38301. For questions, contact Latonya Fason at (731) 422-1671.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Jackson Housing Authority?

Civic IQ tracks all active and historical solicitations from Jackson Housing Authority. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Jackson Housing Authority for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Jackson Housing Authority in TN, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Latonya Fason at (731) 422-1671. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

Browse all agencies in TN →

Stop chasing RFPs.
Start shaping them.

Right now, in a conference room somewhere, an agency is naming the vendor for your next contract. Be the one they name.