Detroit Transportation Corporation Customer Satisfaction Survey RFP 2017
Detroit Transportation Corporation, Detroit, MI·Special District
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- Scope Location
- United States, Michigan, Wayne County
SUMMARY
The Detroit Transportation Corporation (DTC) is soliciting proposals to conduct an On-Board and Web-based Customer Satisfaction Survey to establish baseline data for system users. The survey scope includes collecting data on rider profiles, demographic profiles, customer satisfaction, and service satisfaction. Bidders are required to determine the appropriate sample size and methodology to ensure a 95% confidence level and a 10% precision level. Proposals must include a distribution breakdown for sampling, a description of the statistical software to be used for data analysis, and a detailed breakdown of hours and costs for each task. The project is located in Wayne County, Michigan. Submissions were due by October 6, 2017.
EVALUATION CRITERIA
95% confidence and a 10 percent precision level
REQUIRED DELIVERABLES
Sample Size and Methodology, Distribution break down for sampling, Description of statistical software, Number of hours and cost for each task
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Detroit Transportation Corporation?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 6, 2017. The solicitation specifies required deliverables that must be addressed in your response.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "95% confidence and a 10 percent precision level" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Detroit Transportation Corporation?
All active and historical solicitations from Detroit Transportation Corporation are tracked and searchable. As a special district agency, Detroit Transportation Corporation regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Detroit Transportation Corporation for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Detroit Transportation Corporation in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: United States, Michigan, Wayne County. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: Sample Size and Methodology, Distribution break down for sampling, Description of statistical software, Number of hours and cost for each task. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
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