Detroit Transportation Corporation Customer Satisfaction Survey RFP 2017
Detroit Transportation Corporation, Detroit, MI·Special District
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- Scope Location
- Wayne County, MI
SUMMARY
The Detroit Transportation Corporation is requesting proposals for an On-Board/Web-based Customer Satisfaction Survey to establish baseline data on rider profiles and service satisfaction. Bidders must determine methodology for 95% confidence levels.
EVALUATION CRITERIA
Sample Size and Methodology, 95% confidence and 10 percent precision level, distribution breakdown, statistical software type, cost per task
REQUIRED STAFFING ROLES
bidder
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Detroit Transportation Corporation?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 6, 2017.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Sample Size and Methodology, 95% confidence and 10 percent precision level, distribution breakdown, statistical software type, cost per task" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Detroit Transportation Corporation?
All active and historical solicitations from Detroit Transportation Corporation are tracked and searchable. As a special district agency, Detroit Transportation Corporation regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Detroit Transportation Corporation for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Detroit Transportation Corporation in MI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Wayne County, MI. Review the full solicitation for detailed scope requirements.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: bidder. Proposers should demonstrate relevant qualifications and experience for each required role.
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