County of Hawaii Notice of Request for Sole Source Spare Labs Enterprise Asset Management SS 26-0262
Hawaii CountyCounty · Hawaii County, HI- Due
- May 23, 2026
- Deadline passed
- Posted
- May 15, 2026
- Primary contact
- Tina Louise DeMello
- (808) 961-8977
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SUMMARY
The County of Hawaii is posting a Notice of and Request for Sole Source procurement of Enterprise Asset Management (EAM) software and Spare Resolve complaint management module from Spare Labs.
The unified platform provides asset tracking, lifecycle management, maintenance management, inventory control, and work order management for public transit operations including Hele-On Bus. The procurement features native AI capabilities including AI Voice intake, automated categorization, and natural-language analytics. The contract value is estimated at $99,500.00. Vendors wishing to object to the sole source award must upload written objections through the OpenGov portal by May 23, 2026.
- Submit to
- https://procurement.opengov.com/portal/hawaiicounty/projects/266938
- Scope location
- Hilo, HI
- Reported agency
- County of Hawaii
Questions about this RFP
How do I respond to this RFP from Hawaii County?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 23, 2026. Submissions should be delivered to: https://procurement.opengov.com/portal/hawaiicounty/projects/266938. For questions, contact Tina Louise DeMello.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Hawaii County in HI, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Tina Louise DeMello at (808) 961-8977. Questions and answers are typically shared with all prospective bidders.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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Where can I find more RFPs from Hawaii County?
All active and historical solicitations from Hawaii County are tracked and searchable. As a county agency, Hawaii County regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Hawaii County for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Hilo, HI. Review the full solicitation for detailed scope requirements.