City of Tucson Automated Support Agents AI Chatbots and Related Solutions & Services RFP 2026
City of TucsonCity · Tucson, AZ- Due
- Jul 23, 2026
- Deadline passed
- Posted
- Jun 12, 2026
- Primary contact
- Colin Jones
- (520) 282-0310
Know who Tucson buys from before you write a word.
Every vendor contract, renewal date and decision maker at this agency, in one place.
Set up in 30 seconds · No credit card
SUMMARY
The City of Tucson is seeking proposals from qualified vendors to deliver an AI-powered service automation solution (AI Chatbots) to reduce the burden of high-volume, routine interactions on city staff.
The project goal is to establish a single, enterprise-grade platform capable of handling interactions across multiple channels, completing transactions on behalf of users, and integrating with existing city systems. The solution should be scalable to serve additional departments over time. Proposals are due by July 23, 2026, at 255 W Alameda, Tucson, AZ. A notice of interest is required by June 23, 2026. Contact Colin Jones at (520) 282-0310 for inquiries.
- Submit to
- 255 W Alameda, Tucson, AZ, 85701
- Scope location
- Tucson, AZ
Questions about this RFP
How do I respond to this RFP from City of Tucson?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 23, 2026. Submissions should be delivered to: 255 W Alameda, Tucson, AZ, 85701. For questions, contact Colin Jones.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Tucson in AZ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Colin Jones at (520) 282-0310. Questions and answers are typically shared with all prospective bidders.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
Show 3 more questions
Where can I find more RFPs from City of Tucson?
All active and historical solicitations from City of Tucson are tracked and searchable. As a city agency, City of Tucson regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Tucson for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Tucson, AZ. Review the full solicitation for detailed scope requirements.