City of Town and Country RFP-IT Support Services 2020
City of Town and Country, City of Town and Country, MO·City
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- Primary Contact
- Bob Shelton, Ashley McNamara
- Submission Address
- 1011 Municipal Center Drive, Town and Country, MO 63131
SUMMARY
The City of Town and Country is seeking proposals from qualified vendors for IT Support Services, including email migration from Exchange 2003 to Office 365 or another recommended platform, and ongoing comprehensive IT support for all City IT functions. Separate proposals are required for each component.
REQUIRED DELIVERABLES
Email migration to Office 365 or other platform, Comprehensive IT support services, HELP DESK service calls, Status reports on technology issues.
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Town and Country?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 19, 2020. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 1011 Municipal Center Drive, Town and Country, MO 63131. For questions, contact Bob Shelton, Ashley McNamara.
Where can I find more RFPs from City of Town and Country?
All active and historical solicitations from City of Town and Country are tracked and searchable. As a city agency, City of Town and Country regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Town and Country for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Town and Country in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bob Shelton, Ashley McNamara. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Email migration to Office 365 or other platform, Comprehensive IT support services, HELP DESK service calls, Status reports on technology issues.. Proposals should clearly address how each deliverable will be met.
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