City of Town and Country RFP-IT Support Services and Email Migration 2020
City of Town and Country, City of Town and Country, MO·City
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- Primary Contact
- Bob Shelton · (314) 432-6606
- Scope Location
- Town and Country, MO
- Submission Address
- 1011 Municipal Center Drive, Town and Country, MO 63131
SUMMARY
The City of Town and Country is soliciting proposals for Information Technology (IT) Support Services and email migration. The project is divided into two parts: (A) migrating the city's email system from Microsoft Exchange 2003 to Office 365 or another recommended platform, and (B) providing ongoing comprehensive IT support services for all city functions. The selected vendor must be experienced with REJIS and police department applications, as staff will be required to undergo security clearances. Responsibilities include help desk support, system upgrades, troubleshooting network issues, and ensuring minimal downtime during business hours (8:00 AM to 5:00 PM, Monday through Friday). Proposals are due by November 19, 2020, at the Municipal Center Drive location.
REQUIRED DELIVERABLES
Detailed plan, Scope of work, Timeline, Cost proposal, Pricing sheet
REQUIRED ATTACHMENTS
pricing sheet
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Town and Country?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 19, 2020. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 1011 Municipal Center Drive, Town and Country, MO 63131. For questions, contact Bob Shelton.
Where can I find more RFPs from City of Town and Country?
All active and historical solicitations from City of Town and Country are tracked and searchable. As a city agency, City of Town and Country regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: pricing sheet. Review the full document from City of Town and Country for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Town and Country in MO, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Bob Shelton at (314) 432-6606. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Town and Country, MO. Review the full solicitation for detailed scope requirements.
What are the key deliverables?
The solicitation specifies the following deliverables: Detailed plan, Scope of work, Timeline, Cost proposal, Pricing sheet. Proposals should clearly address how each deliverable will be met.
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