City of Stockton Employee Assistance Provider (EAP) Services RFP PUR 25-044
City of StocktonCity · Stockton, CA- Due
- Jul 10, 2025
- Deadline passed
- Posted
- Jun 4, 2025
- Contract term
- 3 years
- Primary contact
- Orlathai Chanachai-Chum
- (209) 937-8357
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THE 30-SECOND BRIEF
The City of Stockton is soliciting proposals under RFP PUR 25-044 for Employee Assistance Provider (EAP) services for approximately 1,535 eligible full-time employees and 2,950 dependents. The contractor will provide a full-range panel of licensed behavioral health professionals for mental health, personal, and work-related crisis intervention, including a minimum of three counseling visits per member per 6-month period. Requirements include a 24-hour emergency intake line, on-site counseling within 24 hours of request, legal and financial consultations, and work-life balance coaching. The contract term is an initial three years with options for three additional one-year renewals. Proposals are due by July 10, 2025, and must be submitted electronically to the City Clerk.
Customized semi-annual and annual reports, Monthly emailed newsletters, Work-life data reports, Supervisor training programs
Qualifications (30%), Compliance (20%), Understanding the needs of city employees (20%), Traditional and non-traditional access and communication methods (20%), Price (10%)
SUMMARY
The City of Stockton is soliciting proposals under RFP PUR 25-044 for Employee Assistance Provider (EAP) services for approximately 1,535 eligible full-time employees and 2,950 dependents.
The contractor will provide a full-range panel of licensed behavioral health professionals for mental health, personal, and work-related crisis intervention, including a minimum of three counseling visits per member per 6-month period. Requirements include a 24-hour emergency intake line, on-site counseling within 24 hours of request, legal and financial consultations, and work-life balance coaching. The contract term is an initial three years with options for three additional one-year renewals. Proposals are due by July 10, 2025, and must be submitted electronically to the City Clerk.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
4- Customized semi-annual and annual reports
- Monthly emailed newsletters
- Work-life data reports
- Supervisor training programs
REQUIRED ATTACHMENTS
8- Attachment A - Project Submittal Checklist
- Attachment B - Proponent's Covenant
- Attachment C - Non-Collusion Affidavit
- Attachment D - Agency Reference Form
- Attachment E - Certification of Financial Condition
- Attachment F - Cost/Price Proposal
- Attachment G - Subcontractor List
- Attachment H - Exceptions
REQUIRED STAFFING
4- Submit to
- [email protected]
- Scope location
- Stockton, CA
Questions about this RFP
How do I respond to this RFP from City of Stockton?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 10, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Orlathai Chanachai-Chum.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Stockton in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Orlathai Chanachai-Chum at (209) 937-8357. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: licensed behavioral health providers, case managers, supervisors, licensed professionals. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Customized semi-annual and annual reports, Monthly emailed newsletters, Work-life data reports, Supervisor training programs. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Qualifications (30%), Compliance (20%), Understanding the needs of city employees (20%), Traditional and non-traditional access and communication methods (20%), Price (10%)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Stockton?
All active and historical solicitations from City of Stockton are tracked and searchable. As a city agency, City of Stockton regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment A - Project Submittal Checklist, Attachment B - Proponent's Covenant, Attachment C - Non-Collusion Affidavit, Attachment D - Agency Reference Form, Attachment E - Certification of Financial. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of Stockton for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Stockton, CA. Review the full solicitation for detailed scope requirements.