City of San Bruno Mobile Parking Payment Application RFP
City of San BrunoCity · San Bruno, CA- Due
- Jul 11, 2025
- Deadline passed
- Posted
- Jun 9, 2025
- Contract term
- 1 year
- Primary contact
- Ana Morales
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THE 30-SECOND BRIEF
The City of San Bruno is seeking proposals from qualified firms to implement and operate a mobile parking payment application for its Downtown Paid Parking Program. The selected vendor will provide a comprehensive, user-friendly, and secure mobile platform that enhances customer convenience, improves operational efficiency, and complements the existing parking infrastructure. The scope includes a mobile app, web portal, integration with existing systems, secure payment processing, reporting tools, and customer support.
Mobile application for iOS and Android platforms, Web-based portal, Optional IVR system, Integration with ALPR enforcement system, Zone management, Dynamic pricing, Curb management, Multilingual interface, ADA-compliance, Guest checkout, Secure payment processing, PCI compliance, 24/7 customer support, Reporting tools, Dashboards, Marketing and signage support, Phased rollout, Staff training, System configuration, Field testing, Signage design and installation, System uptime maintenance, Future program scalability support.
Quality and Completeness of Proposal, Contract Cost Estimate, Proposed Work Plan and Approach, Qualifications and Experience, Completion of Similar Services and References
SUMMARY
The City of San Bruno is seeking proposals from qualified firms to implement and operate a mobile parking payment application for its Downtown Paid Parking Program.
The selected vendor will provide a comprehensive, user-friendly, and secure mobile platform that enhances customer convenience, improves operational efficiency, and complements the existing parking infrastructure. The scope includes a mobile app, web portal, integration with existing systems, secure payment processing, reporting tools, and customer support.
EVALUATION CRITERIA
5- Quality and Completeness of Proposal
- Contract Cost Estimate
- Proposed Work Plan and Approach
- Qualifications and Experience
- Completion of Similar Services and References
REQUIRED DELIVERABLES
23- Mobile application for iOS and Android platforms
- Web-based portal
- Optional IVR system
- Integration with ALPR enforcement system
- Zone management
- Dynamic pricing
- Curb management
- Multilingual interface
- ADA-compliance
- Guest checkout
- Secure payment processing
- PCI compliance
- 24/7 customer support
- Reporting tools
- Dashboards
- Marketing and signage support
- Phased rollout
- Staff training
- System configuration
- Field testing
- Signage design and installation
- System uptime maintenance
- Future program scalability support
REQUIRED ATTACHMENTS
6- Scope of Services
- Proposal Format and Requirements
- Kiosk Location Map
- City Standard General Services Agreement
- Agreement Acknowledgement
- Litigation and Investigation Questionnaire
REQUIRED STAFFING
Project manager, key personnel
- Submit to
- 567 El Camino Real, San Bruno, CA 94066
- Duration
- 60 months
- Scope location
- San Bruno, CA
Questions about this RFP
How do I respond to this RFP from City of San Bruno?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 11, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 567 El Camino Real, San Bruno, CA 94066. For questions, contact Ana Morales.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of San Bruno in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Ana Morales. Questions and answers are typically shared with all prospective bidders.
What staffing is required for this project?
This solicitation outlines specific staffing requirements. The required roles include: Project manager, key personnel. Proposers should demonstrate relevant qualifications and experience for each required role.
What are the key deliverables?
The solicitation specifies the following deliverables: Mobile application for iOS and Android platforms, Web-based portal, Optional IVR system, Integration with ALPR enforcement system, Zone management, Dynamic pricing, Curb management, Multilingual interface, ADA-compliance, Guest checkout, Secure payment processing, PCI compliance, 24/7 customer suppo. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Quality and Completeness of Proposal, Contract Cost Estimate, Proposed Work Plan and Approach, Qualifications and Experience, Completion of Similar Services and References" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of San Bruno?
All active and historical solicitations from City of San Bruno are tracked and searchable. As a city agency, City of San Bruno regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Scope of Services, Proposal Format and Requirements, Kiosk Location Map, City Standard General Services Agreement, Agreement Acknowledgement, Litigation and Investigation Questionnaire. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from City of San Bruno for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: San Bruno, CA. Review the full solicitation for detailed scope requirements.