City of Lowell Bill Printing and Mailing Services RFP 25-107
City of LowellCity · Lowell, MA- Due
- Jun 17, 2025
- Deadline passed
- Posted
- Jun 2, 2025
- Contract term
- 3 years
- Primary contact
- P. Michael Vaughn
- (978) 970-4110
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THE 30-SECOND BRIEF
The City of Lowell is seeking proposals for bill printing and mailing services. The RFP outlines requirements for printing, mailing, data processing, customer service, and compliance with various laws and regulations. It also details the evaluation criteria and submission process.
Bill printing and mailing services, Electronic data file transmission, Print proofs, Audit reports, Mail tracking, Postage cost savings, PDF of bills for online payment provider.
Compliance with information requested, exceptions taken, vendor's references and experience, vendor media requirements, vendor quality control procedures, postal processing, mail delivery tracking capabilities, turnaround time (production and delivery), remedies for late performance, uniform per piece rate, Massachusetts Municipal clients, vendor's production location, e-billing programs.
SUMMARY
The City of Lowell is seeking proposals for bill printing and mailing services. The RFP outlines requirements for printing, mailing, data processing, customer service, and compliance with various laws and regulations. It also details the evaluation criteria and submission process.
EVALUATION CRITERIA
13- Compliance with information requested
- Exceptions taken
- Vendor's references and experience
- Vendor media requirements
- Vendor quality control procedures
- Postal processing
- Mail delivery tracking capabilities
- Turnaround time (production and delivery)
- Remedies for late performance
- Uniform per piece rate
- Massachusetts Municipal clients
- Vendor's production location
- E-billing programs
REQUIRED DELIVERABLES
7- Bill printing and mailing services
- Electronic data file transmission
- Print proofs
- Audit reports
- Mail tracking
- Postage cost savings
- PDF of bills for online payment provider
REQUIRED ATTACHMENTS
Bid Forms, Form A (Conflict of Interest Certification), Form B (Acknowledgement of Addenda), Form C (Affidavit of Non-Collusion), Form D (Certification), Appendixes A & B (Data Summary for Real Estate and Personal Property Bills, Utility Bills).
- Scope location
- Lowell, Massachusetts
Questions about this RFP
How do I respond to this RFP from City of Lowell?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 17, 2025. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. For questions, contact P. Michael Vaughn.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Lowell in MA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is P. Michael Vaughn at (978) 970-4110. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Bill printing and mailing services, Electronic data file transmission, Print proofs, Audit reports, Mail tracking, Postage cost savings, PDF of bills for online payment provider.. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Compliance with information requested, exceptions taken, vendor's references and experience, vendor media requirements, vendor quality control procedures, postal processing, mail delivery tracking cap..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Lowell?
All active and historical solicitations from City of Lowell are tracked and searchable. As a city agency, City of Lowell regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Bid Forms, Form A (Conflict of Interest Certification), Form B (Acknowledgement of Addenda), Form C (Affidavit of Non-Collusion), Form D (Certification), Appendixes A & B (Data Summary for Real Estate. Review the full document from City of Lowell for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Lowell, Massachusetts. Review the full solicitation for detailed scope requirements.