City of Kingman Merchant Card Processing Services - Parks and IVR Services 2026-RFP-005
City of KingmanCity · Kingman, AZ- Due
- May 28, 2026
- Deadline passed
- Posted
- Apr 30, 2026
- Contract term
- 1 year
- Primary contact
- Wendy Sherer
- (928) 753-8582
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SUMMARY
The City of Kingman, Arizona is soliciting proposals under RFP 2026-RFP-005 for merchant card and gateway processing services.
The scope includes supporting the Utility Billing Selectron IVR phone payment system and the Park & Recreation's Civic Plus POS system. The contract term is one year with four optional annual renewals. Proposals must be submitted electronically through the OpenGov procurement portal. Questions regarding the RFP are due by May 14, 2026, and final proposals are due by 3:00 pm Arizona time on May 28, 2026. Mailed, faxed, or emailed submissions will not be accepted.
- Submit to
- OpenGov procurement portal
- Scope location
- Kingman, AZ
Questions about this RFP
How do I respond to this RFP from City of Kingman?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 28, 2026. Submissions should be delivered to: OpenGov procurement portal. For questions, contact Wendy Sherer.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Kingman in AZ, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Wendy Sherer at (928) 753-8582. Questions and answers are typically shared with all prospective bidders.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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Where can I find more RFPs from City of Kingman?
All active and historical solicitations from City of Kingman are tracked and searchable. As a city agency, City of Kingman regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Kingman for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Kingman, AZ. Review the full solicitation for detailed scope requirements.