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City of Diamond Bar Copier Maintenance Service with Supplies RFP IS_2026_03

City of Diamond Bar
Due
Jun 15, 2026
Deadline passed
Posted
Jun 4, 2026
Contract term
3 years
Primary contact
City Of Diamond Bar
(909) 839-7083
Deadline passedClosed Jun 15

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THE 30-SECOND BRIEF

What they're buying

The City of Diamond Bar is soliciting proposals for a maintenance and supplies contract for seven (7) city-owned copiers located at City Hall and the Diamond Bar Center. The contract covers a three-year initial term with two optional one-year renewals, starting August 1, 2026. Requirements include a three-hour business response time, all-inclusive repair (parts and labor), 100% coverage for OEM toners and maintenance kits, and delivery/installation of supplies. Eligibility is restricted to Authorized Ricoh Pro Dealer service providers located in Southern California (Los Angeles, Orange, Riverside, San Bernardino, or San Diego Counties). Proposals must be submitted via the City's Online Bid Management System by June 15, 2026.

What you must deliver

Copier maintenance, OEM supplies, Repair services, Documentation of Authorized Ricoh Pro Dealer status

How it's scored

Authorized Ricoh Pro Dealer status, Southern California location, compliance with OEM supply and response time requirements

SUMMARY

The City of Diamond Bar is soliciting proposals for a maintenance and supplies contract for seven (7) city-owned copiers located at City Hall and the Diamond Bar Center.

The contract covers a three-year initial term with two optional one-year renewals, starting August 1, 2026. Requirements include a three-hour business response time, all-inclusive repair (parts and labor), 100% coverage for OEM toners and maintenance kits, and delivery/installation of supplies. Eligibility is restricted to Authorized Ricoh Pro Dealer service providers located in Southern California (Los Angeles, Orange, Riverside, San Bernardino, or San Diego Counties). Proposals must be submitted via the City's Online Bid Management System by June 15, 2026.

EVALUATION CRITERIA

3
  • Authorized Ricoh Pro Dealer status
  • Southern California location
  • Compliance with OEM supply and response time requirements

REQUIRED DELIVERABLES

4
  • Copier maintenance
  • OEM supplies
  • Repair services
  • Documentation of Authorized Ricoh Pro Dealer status
Submit to
21810 Copley Drive, Diamond Bar, California, 91765
Scope location
Diamond Bar, CA

Questions about this RFP

How do I respond to this RFP from City of Diamond Bar?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is June 15, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: 21810 Copley Drive, Diamond Bar, California, 91765. For questions, contact City Of Diamond Bar.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including City of Diamond Bar in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is City Of Diamond Bar at (909) 839-7083. Questions and answers are typically shared with all prospective bidders.

What are the key deliverables?

The solicitation specifies the following deliverables: Copier maintenance, OEM supplies, Repair services, Documentation of Authorized Ricoh Pro Dealer status. Proposals should clearly address how each deliverable will be met.

Can I search RFPs like this in ChatGPT or Claude?

Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Authorized Ricoh Pro Dealer status, Southern California location, compliance with OEM supply and response time requirements" Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from City of Diamond Bar?

All active and historical solicitations from City of Diamond Bar are tracked and searchable. As a city agency, City of Diamond Bar regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Diamond Bar for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Diamond Bar, CA. Review the full solicitation for detailed scope requirements.

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