City of Columbus CPH Telephone Interpretation Services RFP - RFQ033851
City of ColumbusCity · Columbus, OH- Due
- Nov 9, 2026
- 23 days left
- Posted
- Oct 9, 2026
- Contract term
- 1 year
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THE 30-SECOND BRIEF
The City of Columbus, Columbus Public Health (CPH) is seeking proposals for over-the-phone interpretation services (OPI) to provide effective oral language assistance to clients across more than 47 clinics and programs. The awarded vendor will provide 24/7 on-demand and scheduled telephonic interpretation services covering at least 265,000 minutes of calls per year across a broad range of languages including Spanish, Haitian Creole, French, Somali, and Portuguese. The contract term is a twelve-month period beginning April 1, 2027, through March 31, 2028, with an option to renew for four additional one-year periods ending March 31, 2032. Estimated project value ranges from approximately $70,000 to $150,000 annually. Proposals must be submitted electronically through the City of Columbus Euna Procurement hub (Bonfire RFQ033851) by November 9, 2026, at 9:00 a.m. EST. A virtual pre-bid meeting is scheduled for October 22, 2026, and questions are due by October 30, 2026. Evaluation criteria include competency, quality and feasibility, past performance, and cost and price.
Competency (30 points), Quality and Feasibility (30 points), Past Performance (20 points), Cost and Price (20 points)
SUMMARY
The City of Columbus, Columbus Public Health (CPH) is seeking proposals for over-the-phone interpretation services (OPI) to provide effective oral language assistance to clients across more than 47 clinics and programs.
The awarded vendor will provide 24/7 on-demand and scheduled telephonic interpretation services covering at least 265,000 minutes of calls per year across a broad range of languages including Spanish, Haitian Creole, French, Somali, and Portuguese. The contract term is a twelve-month period beginning April 1, 2027, through March 31, 2028, with an option to renew for four additional one-year periods ending March 31, 2032. Estimated project value ranges from approximately $70,000 to $150,000 annually. Proposals must be submitted electronically through the City of Columbus Euna Procurement hub (Bonfire RFQ033851) by November 9, 2026, at 9:00 a.m. EST. A virtual pre-bid meeting is scheduled for October 22, 2026, and questions are due by October 30, 2026. Evaluation criteria include competency, quality and feasibility, past performance, and cost and price.
EVALUATION CRITERIA
REQUIRED ATTACHMENTS
SBE participation required - SBE participation required - No | Performance bond - Performance bond - No | Bid bond - Bid bond - No
- Submit to
- https://columbus.bonfirehub.com/projects
- Duration
- 60 months
- Scope location
- Columbus, OH
Questions about this RFP
How do I respond to this RFP from City of Columbus?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 9, 2026. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://columbus.bonfirehub.com/projects.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Columbus in OH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I search RFPs like this in ChatGPT or Claude?
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Competency (30 points), Quality and Feasibility (30 points), Past Performance (20 points), Cost and Price (20 points)" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Columbus?
All active and historical solicitations from City of Columbus are tracked and searchable. As a city agency, City of Columbus regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 1 year. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of November 9, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: SBE participation required - SBE participation required - No | Performance bond - Performance bond - No | Bid bond - Bid bond - No. Review the full document from City of Columbus for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Columbus, OH. Review the full solicitation for detailed scope requirements.