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TECHNOLOGYONGOING

AWS Connect eyed for scalable election call centers

Los Angeles County plans to leverage AWS Connect as a scalable cloud-based call center platform to support Election-related Help Desks, enabling more agent IDs and improved call handling during high-volume periods.

Document date · April 27, 2020

Issuing agencyLos Angeles County Registrar-Recorder/County ClerkVendorAws Connect

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TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
TECHNOLOGY
Renewal
Adoption of AWS Connect as a call center solution is planned; specific contract term or renewal date is not provided.
Document type
Report
Source document
Los Angeles County Registrar-Recorder/County Clerk VSAP Board Report 2020-04-27

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Los Angeles County Registrar-Recorder/County Clerk?

Aws Connect was awarded this technology contract by Los Angeles County Registrar-Recorder/County Clerk, as recorded on April 27, 2020.

What type of contract is this?

This is a Technology contract, documented as a report record.

Where was this contract approved?

This contract appears in Los Angeles County Registrar-Recorder/County Clerk VSAP Board Report 2020-04-27 (Report), dated April 27, 2020 from Los Angeles County Registrar-Recorder/County Clerk. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Aws Connect hold?

Aws Connect may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Aws Connect's profile

What is Los Angeles County Registrar-Recorder/County Clerk currently buying?

Explore Los Angeles County Registrar-Recorder/County Clerk's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Los Angeles County Registrar-Recorder/County Clerk's profile