Civic IQ
TECHNOLOGYEXTENDED

Hidalgo County extends SOE SaaS poll worker training

Hidalgo County Elections Administrator and SOE SOFTWARE executed an amendment on September 1, 2026 extending their Online Poll Worker Training SaaS agreement for three years through September 1, 2029. The amendment also updates maintenance and support terms, setting defined support hour limits and a $150 per hour rate for additional non-product-error support.

Document date · September 1, 2026

Issuing agencyHidalgo CountyVendorSoe Software

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
TECHNOLOGY
Contract term
September 1, 2026 to September 1, 2029 (three-year extended term); support hours beyond allotment billed at $150/hr
Renewal date
2029-09-01
Renewal
Original SaaS agreement dated August 31, 2020 is extended for an additional three-year term from 2026-09-01 to 2029-09-01. Support services include fixed annual hour allotments, with optional purchase of additional support via work orders and a defined hourly rate for excess non-product-error support.
Document type
Agreement
Source document
Hidalgo County Agreement Amendment Standard Term SaaS Agreement 2026-09-01

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Hidalgo County?

Soe Software was awarded this technology contract by Hidalgo County, as recorded on September 1, 2026.

What type of contract is this?

This is a Technology contract, documented as a agreement record.

Where was this contract approved?

This contract appears in Hidalgo County Agreement Amendment Standard Term SaaS Agreement 2026-09-01 (Agreement), dated September 1, 2026 from Hidalgo County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Soe Software hold?

Soe Software may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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