TECHNOLOGYONGOING

ACSA Implements SpryPoint CIS To Modernize Billing

The Albemarle County Service Authority is implementing a new SpryPoint customer information system to replace its 30-year-old BillMaster billing software, supported by a $2.6 million multi-year technology investment and a planned May 2027 go-live.

Status
ONGOING
Document date
May 21, 2026
Contract type
TECHNOLOGY
Vendor
SPRYPOINT
Agency
Albemarle County Service Authority · VA

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TerraCycle logo
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WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$2,600,000 total CIS project budget (water and sewer combined)
Contract type
TECHNOLOGY
Contract term
Implementation underway; go-live targeted for May 2027
Document type
AgendaPacket
Source document
Albemarle County Service Authority Agenda Packet 2026-05-21

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Albemarle County Service Authority?

SPRYPOINT was awarded this technology contract by Albemarle County Service Authority, as recorded on May 21, 2026. The contract value is $2,600,000 total CIS project budget (water and sewer combined).

How much is the SPRYPOINT contract with Albemarle County Service Authority worth?

The SPRYPOINT contract with Albemarle County Service Authority is valued at $2,600,000 total CIS project budget (water and sewer combined), covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Albemarle County Service Authority Agenda Packet 2026-05-21 (AgendaPacket), dated May 21, 2026 from Albemarle County Service Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does SPRYPOINT hold?

SPRYPOINT may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View SPRYPOINT's profile

What is Albemarle County Service Authority currently buying?

Explore Albemarle County Service Authority's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Albemarle County Service Authority's profile

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