Albemarle County Service Authority Agenda Packet 2026-05-21
ACSA Implements SpryPoint CIS To Modernize Billing
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Description
The Albemarle County Service Authority is implementing a new SpryPoint customer information system to replace its 30-year-old BillMaster billing software, supported by a $2.6 million multi-year technology investment and a planned May 2027 go-live.
Contract Details
Contract Amount
$2,600,000 total CIS project budget (water and sewer combined)
Vendor
SPRYPOINT
Agency
Albemarle County Service Authority, VA
Contract Type
TECHNOLOGY
Document Date
May 21, 2026
Contract Term
Implementation underway; go-live targeted for May 2027
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ONGOINGCartersville City Council Meeting Agenda March 5, 2026
PENDINGIssuing Agency
Albemarle County Service Authority
Utility District
Charlottesville, VA
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Albemarle County Service Authority Agenda Packet 2026-05-21
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Albemarle County Service Authority Agenda Packet 2026-05-21
Albemarle County Service Authority Agenda Packet 2026-05-21
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