CONTRACTAPPROVED

Fairfax Water Awards $863,920 Service Contract to Ttec Government Solutions (April 2023)

Disclosed value: $863,920; From minutes
Approved: Apr 6, 2023
Term: Through December 31, 2025

What it covers

Fairfax Water awards TTEC Government Solutions, LLC a contract to furnish, install, and support the Genesys Customer Contact Center Solution through December 31, 2025, in the estimated amount of $863,920.

Who holds it

Ttec Government Solutions holds this service contract with Fairfax Water. Its other public contracts on record include work for NJ Transit and Anne Arundel County Public Schools.

What happens next

Term as filed: Through December 31, 2025.

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Contract details

Contract type: Service
Amount: $863,920
Document date: April 6, 2023
Term: Through December 31, 2025
Vendor: Ttec Government Solutions
Agency: Fairfax Water
Source document: fairfax_water_board_meeting_minutes_april_6_2023.pdf (Minutes)

Ttec Government Solutions's other public contracts

NJ Transit, New JerseyTTEC to Manage Access Link Call Center Operations · Dec 10, 2025 Anne Arundel County Public Schools, Marylandanne-arundel-county-public-schools-agenda-2025-03-05_ff4.pdf · Mar 5, 2025$325K City of Oklahoma, OklahomaTTEC Government Solutions, LLC 911 AutoDirect Service Agreement Approved · Nov 5, 2024$139.8K Anne Arundel County Public Schools, Marylandanne-arundel-county-public-schools-agenda-2024-07-17_919.pdf · Jul 17, 2024$143K Colorado Health Benefit Exchange (Connect for Health Colorado), ColoradoTTEC Government Solutions awarded $302K customer service contract · Jun 30, 2024$301.9K All Ttec Government Solutions contractsVendor profile

More Fairfax Water contracts

SEGALFairfax Water Discusses Segal Health Insurance Analysis · Sep 10, 2026Undisclosed Genesys Customer Contact SolutionGenesys Contact Center License Contract Amended · Sep 3, 2026Undisclosed Tank Industry ConsultantsTank Industry Consultants Receives Fox Mill Task Orders · Sep 3, 2026$486K Pfm Asset Management LLCPFM Awarded Fairfax Water Investment Management Contract · Sep 3, 2026 Geiger Pump & Equipment CompanyFairfax Water Renews Geiger Pump Sole-Source Contract · Sep 3, 2026Undisclosed All Fairfax Water activityAgency profile

Questions about this contract

Who was awarded the service contract by Fairfax Water?

Ttec Government Solutions was awarded this service contract by Fairfax Water, as recorded on April 6, 2023. The contract value is $863,920.

How much is the Ttec Government Solutions contract with Fairfax Water worth?

The Ttec Government Solutions contract with Fairfax Water is valued at $863,920, covering service work.

What type of contract is this?

This is a Service contract, documented as a minutes record.

Where was this contract approved?

This contract appears in fairfax_water_board_meeting_minutes_april_6_2023.pdf (Minutes), dated April 6, 2023 from Fairfax Water. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Ttec Government Solutions hold?

Ttec Government Solutions may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is Fairfax Water currently buying?

Explore Fairfax Water's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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