CONTRACTAPPROVED

City of Oklahoma Awards $139,800 Professional Services Contract to Ttec Government Solutions (November 2024)

Disclosed value: $139,800; From minutes
Approved: Nov 5, 2024

What it covers

Services Agreement with TTEC Government Solutions, LLC, professional services to evaluate and implement Amazon Connect and/or act as a reseller of Amazon Web Services for 911 AutoDirect Service to manage non-emergency calls, estimated cost $139,800, November 5, 2024 through November 4, 2025.

Who holds it

Ttec Government Solutions holds this professional services contract with City of Oklahoma. Its other public contracts on record include work for NJ Transit and Anne Arundel County Public Schools.

What happens next

Term as filed: November 5, 2024 through November 4, 2025.

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Contract details

Contract type: Professional Services
Amount: $139,800
Document date: November 5, 2024
Term: November 5, 2024 through November 4, 2025
Vendor: Ttec Government Solutions
Agency: City of Oklahoma
Source document: city_council_journal_of_proceedings_november_5_202.pdf (Minutes)

Ttec Government Solutions's other public contracts

NJ Transit, New JerseyTTEC to Manage Access Link Call Center Operations · Dec 10, 2025 Anne Arundel County Public Schools, Marylandanne-arundel-county-public-schools-agenda-2025-03-05_ff4.pdf · Mar 5, 2025$325K Anne Arundel County Public Schools, Marylandanne-arundel-county-public-schools-agenda-2024-07-17_919.pdf · Jul 17, 2024$143K Colorado Health Benefit Exchange (Connect for Health Colorado), ColoradoTTEC Government Solutions awarded $302K customer service contract · Jun 30, 2024$301.9K Metropolitan Transportation Commission, CaliforniaTTEC Awarded Contract for Clipper Customer Service Center · May 31, 2024Undisclosed All Ttec Government Solutions contractsVendor profile

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Questions about this contract

Who was awarded the professional services contract by City of Oklahoma?

Ttec Government Solutions was awarded this professional services contract by City of Oklahoma, as recorded on November 5, 2024. The contract value is $139,800.

How much is the Ttec Government Solutions contract with City of Oklahoma worth?

The Ttec Government Solutions contract with City of Oklahoma is valued at $139,800, covering professional services work.

What type of contract is this?

This is a Professional Services contract, documented as a minutes record.

Where was this contract approved?

This contract appears in city_council_journal_of_proceedings_november_5_202.pdf (Minutes), dated November 5, 2024 from City of Oklahoma. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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What other contracts does Ttec Government Solutions hold?

Ttec Government Solutions may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

What is City of Oklahoma currently buying?

Explore City of Oklahoma's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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