Neptune My360 Portal Launches for Owen Sound Customers

Owen Sound is implementing Neptune Technology Group (Canada) Limited's Neptune My360 Consumer Portal as the second phase of its water meter modernization project. The portal launched formally at the end of September 2026 and provides residents with near-real-time usage data and leak alerts.

Document date · September 24, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

Soft-launched summer 2026; formal launch targeted for end of September 2026; ongoing customer support thereafter

Renewal

Ongoing portal access and customer-support services; no specific renewal or expiration terms stated.

Document type

Agenda

Source document

Owen Sound Agenda Operations Committee 2026-09-24

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Owen Sound?

Neptune Technology Group (canada) Ltd was awarded this technology contract by City of Owen Sound, as recorded on September 24, 2026.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Owen Sound Agenda Operations Committee 2026-09-24 (Agenda), dated September 24, 2026 from City of Owen Sound. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Neptune Technology Group (canada) Ltd hold?

Neptune Technology Group (canada) Ltd may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Neptune Technology Group (canada) Ltd's profile

What is City of Owen Sound currently buying?

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