City continues specialized transit contract with DARTS

The City of Hamilton continues its specialized transit operations through its contractor Disabled and Aged Regional Transportation System (DARTS), which delivers the majority of Accessible Transportation Services trips reported in Q2 2023. Performance metrics such as trip denials, on‑time performance, complaints, and call centre service are monitored under the long‑standing contract tied to the 2004 OHRC settlement.

Document date · August 8, 2023

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Scope & details

The full contract record, as filed.

Contract type

TRANSPORTATION

Contract term

At least through Q2 2023

Renewal

Existing specialized transit services contract; performance and OHRC settlement targets (trip denial and on‑time performance) continue to apply. No new renewal or amendment terms are specified in the document.

Document type

AgendaPacket

Source document

City of Hamilton Advisory Committee for Persons with Disabilities Agenda Packet 2023-08-08

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the transportation contract by City of Hamilton?

Disabled & Aged Regional Transportation System (darts) was awarded this transportation contract by City of Hamilton, as recorded on August 8, 2023.

What type of contract is this?

This is a Transportation contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in City of Hamilton Advisory Committee for Persons with Disabilities Agenda Packet 2023-08-08 (AgendaPacket), dated August 8, 2023 from City of Hamilton. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Disabled & Aged Regional Transportation System (darts) hold?

Disabled & Aged Regional Transportation System (darts) may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Disabled & Aged Regional Transportation System (darts)'s profile

What is City of Hamilton currently buying?

Explore City of Hamilton's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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