TECHNOLOGYDISCUSSED

Hagerstown Discusses InvoiceCloud Payment Fee Changes

Hagerstown discussed changing its payment-processing fee model with InvoiceCloud. The proposed model would charge customers 2.79% for card payments while keeping ACH payments free and could reduce the City's annual processing costs by an estimated $639,589.70.

Document date · October 4, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
Proposed card transaction fee of 2.79% (minimum $2.95; $125,000 cap); ACH fee of $0.95 per transaction absorbed by the City
Contract type
TECHNOLOGY
Contract term
Approximately 90 days from signature to launch
Renewal
No renewal or extension terms were stated. The implementation schedule is approximately 90 days from contract signature to launch.
Document type
AgendaPacket
Source document
City of Hagerstown AgendaPacket Work Session 2026-10-06

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Hagerstown?

Invoice Cloud was awarded this technology contract by City of Hagerstown, as recorded on October 4, 2026. The contract value is Proposed card transaction fee of 2.79% (minimum $2.95; $125,000 cap); ACH fee of $0.95 per transaction absorbed by the City.

How much is the Invoice Cloud contract with City of Hagerstown worth?

The Invoice Cloud contract with City of Hagerstown is valued at Proposed card transaction fee of 2.79% (minimum $2.95; $125,000 cap); ACH fee of $0.95 per transaction absorbed by the City, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in City of Hagerstown AgendaPacket Work Session 2026-10-06 (AgendaPacket), dated October 4, 2026 from City of Hagerstown. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Invoice Cloud hold?

Invoice Cloud may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is City of Hagerstown currently buying?

Explore City of Hagerstown's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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