Second renewal of Oracle billing hosting with Kyndryl

Under Ordinance 598-2026, the City of Cleveland plans to exercise the second option to renew its contract with Kyndryl, Inc. for hosting and support of the Oracle Customer Care and Billing System for the Department of Public Utilities. The renewal continues technology and hosting services under Contract CT 2002-PS 2024-277.

Document date · July 15, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

second option to renew (overall term not stated)

Renewal

Second option to renew Contract CT 2002-PS 2024-277; prior base term and first renewal already exercised.

Document type

Agenda

Source document

Cleveland City Council Committee of the Whole Committee Calendar 2026-07-15

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Cleveland?

Kyndryl Inc was awarded this technology contract by City of Cleveland, as recorded on July 15, 2026.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Cleveland City Council Committee of the Whole Committee Calendar 2026-07-15 (Agenda), dated July 15, 2026 from City of Cleveland. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Kyndryl Inc hold?

Kyndryl Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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