Second Renewal Of Kyndryl Oracle Hosting Contract

Council is approving exercise of the second renewal option on the City’s contract with Kyndryl, Inc. to provide hosting and support for the Oracle Customer Care and Billing System for Public Utilities. The action extends critical IT services for billing operations.

Document date · July 15, 2026

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Scope & details

The full contract record, as filed.

Contract type

PROFESSIONAL_SERVICES

Renewal

Second option to renew CT 2002-PS 2024-277 is being exercised; this may be the final renewal depending on original contract terms.

Document type

Agenda

Source document

Cleveland City Council Agenda 2026-07-15

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by City of Cleveland?

Kyndryl Inc was awarded this professional services contract by City of Cleveland, as recorded on July 15, 2026.

What type of contract is this?

This is a Professional Services contract, documented as a agenda record.

Where was this contract approved?

This contract appears in Cleveland City Council Agenda 2026-07-15 (Agenda), dated July 15, 2026 from City of Cleveland. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Kyndryl Inc hold?

Kyndryl Inc may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Kyndryl Inc's profile

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