TECHNOLOGYPENDING

Bentonville Considers Five-Year Zoom Phone Agreement

Bentonville City Council is considering a five-year, $546,263.40 agreement with Heartland Business Systems for Zoom Phone licensing and implementation services. The technology purchase would replace the City’s legacy Mitel/AT&T hosted voice platform and includes approximately $69,000 in one-time implementation services.

Document date · September 22, 2026

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
$546,263.40 total over five years; $105,306.68 in year one and $110,239.18 annually in years two through five; approximately $69,000 one-time implementation services
Contract type
TECHNOLOGY
Contract term
Five years
Renewal date
2031-09-22
Renewal
Five-year agreement; additional licenses and subsequent orders may be purchased during the term subject to budget and purchasing approvals. No renewal option is stated.
Document type
Agenda
Source document
City of Bentonville Agenda September 22, 2026

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Bentonville?

Heartland Business Systems was awarded this technology contract by City of Bentonville, as recorded on September 22, 2026. The contract value is $546,263.40 total over five years; $105,306.68 in year one and $110,239.18 annually in years two through five; approximately $69,000 one-time implementation services.

How much is the Heartland Business Systems contract with City of Bentonville worth?

The Heartland Business Systems contract with City of Bentonville is valued at $546,263.40 total over five years; $105,306.68 in year one and $110,239.18 annually in years two through five; approximately $69,000 one-time implementation services, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a agenda record.

Where was this contract approved?

This contract appears in City of Bentonville Agenda September 22, 2026 (Agenda), dated September 22, 2026 from City of Bentonville. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does Heartland Business Systems hold?

Heartland Business Systems may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View Heartland Business Systems's profile

What is City of Bentonville currently buying?

Explore City of Bentonville's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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