Bentonville Plans Replacement of Legacy AT&T Voice System

Bentonville’s existing AT&T-hosted voice system has served the city since approximately 2012–2013. The city plans to transition away from the platform because its retirement is expected within the next couple of years.

Document date · September 22, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

Approximately 2012–2013 through planned replacement within the next couple of years

Renewal

Historical engagement is being replaced by the proposed Zoom Phone agreement; no renewal terms stated.

Document type

AgendaPacket

Source document

Bentonville AgendaPacket Combined Committee of the Whole & City Council Meeting Agenda 2026-09-22

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by City of Bentonville?

AT&T was awarded this technology contract by City of Bentonville, as recorded on September 22, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Bentonville AgendaPacket Combined Committee of the Whole & City Council Meeting Agenda 2026-09-22 (AgendaPacket), dated September 22, 2026 from City of Bentonville. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does AT&T hold?

AT&T may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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