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TECHNOLOGYONGOING

Albemarle County Service Authority Board of Directors Minutes 2026-04-16

ACSA Implements SpryPoint Utility Billing System

$2.6 million total project budget (CIS portion, split between water and sewer)Albemarle County Service AuthoritySPRYPOINTApril 16, 2026

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WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
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Description

The Albemarle County Service Authority is implementing a new SpryPoint customer information and billing system to replace its decades-old BillMaster platform. The CIS project has a total budget of $2.6 million, with $600,000 budgeted in FY 2027, and aims for a May 2027 go-live with AMI and financial system integration.

Contract Details

Contract Amount

$2.6 million total project budget (CIS portion, split between water and sewer)

Vendor

SPRYPOINT

Agency

Albemarle County Service Authority, VA

Contract Type

TECHNOLOGY

Document Date

April 16, 2026

Contract Term

Implementation underway; go-live date planned for May 2027

Renewal Date

2027-05-31

Renewal Info

Initial implementation contract in progress; renewal and ongoing support terms not discussed.

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