ACSA Implements SpryPoint Utility Billing System
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Description
The Albemarle County Service Authority is implementing a new SpryPoint customer information and billing system to replace its decades-old BillMaster platform. The CIS project has a total budget of $2.6 million, with $600,000 budgeted in FY 2027, and aims for a May 2027 go-live with AMI and financial system integration.
Contract Details
Contract Amount
$2.6 million total project budget (CIS portion, split between water and sewer)
Vendor
SPRYPOINT
Agency
Albemarle County Service Authority, VA
Contract Type
TECHNOLOGY
Document Date
April 16, 2026
Contract Term
Implementation underway; go-live date planned for May 2027
Renewal Date
2027-05-31
Renewal Info
Initial implementation contract in progress; renewal and ongoing support terms not discussed.
More from SPRYPOINT
Issuing Agency
Utility District
Charlottesville, VA
More from Albemarle County Service Authority
Albemarle County Service Authority Agenda Packet 2026-05-21
Albemarle County Service Authority Agenda Packet 2026-05-21
Albemarle County Service Authority Agenda Packet 2026-05-21
Albemarle County Service Authority Agenda Packet 2026-05-21
Albemarle County Service Authority Agenda Packet 2026-05-21
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