Civic IQ
TECHNOLOGYDISCUSSED

Repair Limitations From RIO Prompt System Upgrade

The Nyack Water Department consulted with RIO about repairing a failed handheld meter reader and learned repairs could be lengthy and uncertain. This led the Board to favor upgrading to the Neptune 360 system instead of relying on repairs.

Document date · February 19, 2026

Issuing agencyVillage of NyackVendorRIO

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Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract type
TECHNOLOGY
Document type
Minutes
Source document
Board of Water Commissioners Meeting Minutes February 2026

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Village of Nyack?

RIO was awarded this technology contract by Village of Nyack, as recorded on February 19, 2026.

What type of contract is this?

This is a Technology contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Board of Water Commissioners Meeting Minutes February 2026 (Minutes), dated February 19, 2026 from Village of Nyack. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

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