TECHNOLOGYPENDING
Kingsport Progress Edition Report 2026
Grace AI to Launch With New Utility Billing System
Kingsport MTPOGRACE AIJanuary 1, 2026
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Description
Kingsport will launch Grace AI, a phone-based virtual assistant, with its new utility billing system in April 2026 to improve customer service and payment processing.
Contract Details
Vendor
GRACE AI
Agency
Kingsport MTPO, TN
Contract Type
TECHNOLOGY
Document Date
January 1, 2026
Contract Term
Launch in April 2026
Renewal Date
2026-04-30
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