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Village of Indian Head Park Managed Information Technology Services RFP 2026

Indian Head Park village logoIndian Head Park village
Due
Aug 12, 2026
Deadline passed
Posted
Jul 13, 2026
Contract term
3 years
Primary contact
Steven Weatherford
Deadline passedClosed Aug 12

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THE 30-SECOND BRIEF

What they're buying

The Village of Indian Head Park is soliciting proposals for comprehensive Managed IT Services, including 24/7 support for public safety and municipal operations. The contract features an initial three-year term with renewal options, with proposals due by August 12, 2026.

What you must deliver

Technical expertise, Staffing resources, Financial stability, Organizational capacity, Cybersecurity program, Disaster recovery plan

How it's scored

Firm Qualifications and Municipal Experience (20), Technical Approach and Scope of Services (20), Cybersecurity Capabilities (15), Staffing Plan and Service Delivery Model (15), Pricing and Overall Value (20), References and Past Performance (5), Transition Plan and Implementation Approach (5)

SUMMARY

The Village of Indian Head Park is soliciting proposals for comprehensive Managed IT Services, including 24/7 support for public safety and municipal operations. The contract features an initial three-year term with renewal options, with proposals due by August 12, 2026.

EVALUATION CRITERIA

Firm Qualifications and Municipal Experience20
Technical Approach and Scope of Services20
Cybersecurity Capabilities15
Staffing Plan and Service Delivery Model15
Pricing and Overall Value20
References and Past Performance5
Transition Plan and Implementation Approach5

REQUIRED DELIVERABLES

6
  • Technical expertise
  • Staffing resources
  • Financial stability
  • Organizational capacity
  • Cybersecurity program
  • Disaster recovery plan

REQUIRED ATTACHMENTS

5
  • Technology Inventory
  • Pricing Proposal Forms
  • Required Forms and Certifications
  • Proposal Evaluation Score Sheet
  • Cybersecurity Questionnaire

REQUIRED STAFFING

8
Help Desk TechnicianSystems AdministratorNetwork EngineerSenior Systems EngineerSecurity EngineerCloud EngineerProject ManagerVirtual CIO
Submit to
201 Acacia Drive Indian Head Park, Illinois 60525 | [email protected]
Scope location
Indian Head Park, IL
Reported agency
Village of Indian Head Park

Other solicitations from Indian Head Park village.

Questions about this RFP

How do I respond to this RFP from Indian Head Park village?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is August 12, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: 201 Acacia Drive Indian Head Park, Illinois 60525 | [email protected]. For questions, contact Steven Weatherford.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Indian Head Park village in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Steven Weatherford. Questions and answers are typically shared with all prospective bidders.

What staffing is required for this project?

This solicitation outlines specific staffing requirements. The required roles include: Help Desk Technician, Systems Administrator, Network Engineer, Senior Systems Engineer, Security Engineer, Cloud Engineer, Project Manager, Virtual CIO. Proposers should demonstrate relevant qualifications and experience for each required role.

What are the key deliverables?

The solicitation specifies the following deliverables: Technical expertise, Staffing resources, Financial stability, Organizational capacity, Cybersecurity program, Disaster recovery plan. Proposals should clearly address how each deliverable will be met.

Show 5 more questions

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Firm Qualifications and Municipal Experience (20), Technical Approach and Scope of Services (20), Cybersecurity Capabilities (15), Staffing Plan and Service Delivery Model (15), Pricing and Overall Va..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Indian Head Park village?

All active and historical solicitations from Indian Head Park village are tracked and searchable. As a city agency, Indian Head Park village regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 3 years. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Technology Inventory, Pricing Proposal Forms, Required Forms and Certifications, Proposal Evaluation Score Sheet, Cybersecurity Questionnaire. Additionally, proposals should address staffing requirements as outlined in the solicitation. Review the full document from Indian Head Park village for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Indian Head Park, IL. Review the full solicitation for detailed scope requirements.

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