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RFPCLOSED

USNH Enterprise Phone System RFP 2026

Mar 12, 2026
Posted Date
Mar 20, 2026
Submission Deadline
Reported Agency
University System of New Hampshire
Primary Contact
Hilary Neal

Summary

USNH seeks qualified firms for Avaya phone system maintenance and support, with optional recommendations for future telephony modernization. The objective is to maintain current operations while developing a 3-5 year roadmap for telephony modernization.

Required Attachments

Appendix A - General Response Workbook, Appendix B Financial Response Workbook.xlsx, Request for Proposal, Appendix C: USNH MSA - Draft, Display capacity.pdf, Display system-parameter customer-options.pdf, List config all.pdf, list media-gateway.pdf, list node-names all.pdf, List Survivable.pdf, list trunk.pdf
73
days late

This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. Next one doesn't have to get away.

Frequently Asked Questions

How do I respond to this RFP from University System of New Hampshire Board of Trustees?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 20, 2026. For questions, contact Hilary Neal.

Where can I find more RFPs from University System of New Hampshire Board of Trustees?

Civic IQ tracks all active and historical solicitations from University System of New Hampshire Board of Trustees. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from University System of New Hampshire Board of Trustees for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including University System of New Hampshire Board of Trustees in NH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Hilary Neal. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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