Town of Los Altos Hills - 2027-2031 Janitorial Services for Town Facilities and Parks - RFP
Town of Los Altos HillsCity · Los Altos Hills, CA- Due
- Oct 26, 2026
- 10 days left
- Posted
- Oct 9, 2026
- Contract term
- 3 years
- Primary contact
- Melissa Elian
- (650) 947-2517
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THE 30-SECOND BRIEF
The Town of Los Altos Hills is soliciting proposals from experienced and qualified janitorial service vendors to provide scheduled and professional cleaning services at seven Town properties. Services include general cleaning, restroom sanitation, kitchen area maintenance, carpet cleaning, and window cleaning across locations such as LAH Town Hall, Parks and Recreation Building, Heritage House, Corporation Yard, Purissima Park Restrooms, Snack Shack, and Westwind Barn. The initial contract term is three years, commencing January 1, 2027, with an option to extend for two additional years. Proposals are due by October 26, 2026, at 1:00 p.m. PDT, following a mandatory pre-proposal site visit on October 15, 2026. Submission may be made via email or by providing three hardcopies to the Public Works Department. Evaluation criteria emphasize experience, references, cost, and contractor capabilities.
Scheduled and professional cleaning services, Regular janitorial services, Carpet cleaning, Window cleaning
Experience, references, and past performance under a similar scope of work; Cost to perform the required services stated in the Scope of Work as provided in the Fee Schedule; Contractor’s capabilities and resources to complete and work on the Scope of Work
SUMMARY
The Town of Los Altos Hills is soliciting proposals from experienced and qualified janitorial service vendors to provide scheduled and professional cleaning services at seven Town properties.
Services include general cleaning, restroom sanitation, kitchen area maintenance, carpet cleaning, and window cleaning across locations such as LAH Town Hall, Parks and Recreation Building, Heritage House, Corporation Yard, Purissima Park Restrooms, Snack Shack, and Westwind Barn. The initial contract term is three years, commencing January 1, 2027, with an option to extend for two additional years. Proposals are due by October 26, 2026, at 1:00 p.m. PDT, following a mandatory pre-proposal site visit on October 15, 2026. Submission may be made via email or by providing three hardcopies to the Public Works Department. Evaluation criteria emphasize experience, references, cost, and contractor capabilities.
EVALUATION CRITERIA
3- Experience, references, and past performance under a similar scope of work
- Cost to perform the required services stated in the Scope of Work as provided in the Fee Schedule
- Contractor’s capabilities and resources to complete and work on the Scope of Work
REQUIRED DELIVERABLES
4- Scheduled and professional cleaning services
- Regular janitorial services
- Carpet cleaning
- Window cleaning
REQUIRED ATTACHMENTS
6- Company and Key Personnel Introduction
- Exemptions or revisions to standard agreement
- Exhibit B - Business Statement and References
- Copies of licenses or certifications
- Services Detail Statement
- Fee Schedule (Exhibit C)
- Submit to
- [email protected] or Town of Los Altos Hills, Public Works Department, 26379 Fremont Road, Los Altos Hills, CA 94022
- Duration
- 60 months
- Scope location
- Los Altos Hills, CA
Questions about this RFP
How do I respond to this RFP from Town of Los Altos Hills?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 26, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected] or Town of Los Altos Hills, Public Works Department, 26379 Fremont Road, Los Altos Hills, CA 94022. For questions, contact Melissa Elian.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Town of Los Altos Hills in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Melissa Elian at (650) 947-2517. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Scheduled and professional cleaning services, Regular janitorial services, Carpet cleaning, Window cleaning. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Experience, references, and past performance under a similar scope of work; Cost to perform the required services stated in the Scope of Work as provided in the Fee Schedule; Contractor’s capabilities..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Town of Los Altos Hills?
All active and historical solicitations from Town of Los Altos Hills are tracked and searchable. As a city agency, Town of Los Altos Hills regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
Is this solicitation still open for submissions?
Based on the posted deadline of October 26, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Company and Key Personnel Introduction, Exemptions or revisions to standard agreement, Exhibit B - Business Statement and References, copies of licenses or certifications, Services Detail Statement, F. Review the full document from Town of Los Altos Hills for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Los Altos Hills, CA. Review the full solicitation for detailed scope requirements.