SEPTA Unified Endpoint Management (UEM) Managed Services Program EOI 2026
Southeastern Pennsylvania Transportation AuthorityPublic Authority · Philadelphia, PA- Due
- May 15, 2026
- Deadline passed
- Posted
- Apr 9, 2026
- Primary contact
- Justin Benante
- (215) 580-7022
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THE 30-SECOND BRIEF
SEPTA is seeking information from vendors for fully outsourced Unified Endpoint Management (UEM) services for 1,000+ corporate iPads. The scope includes device lifecycle, cellular management, and ServiceNow integration.
EOI response document, Case studies, Client references, Proposed operating model, Staffing plan
UEM expertise, device lifecycle management capability, service desk support, cellular management, cybersecurity controls, ITSM integration
SUMMARY
SEPTA is seeking information from vendors for fully outsourced Unified Endpoint Management (UEM) services for 1,000+ corporate iPads. The scope includes device lifecycle, cellular management, and ServiceNow integration.
EVALUATION CRITERIA
6- UEM expertise
- Device lifecycle management capability
- Service desk support
- Cellular management
- Cybersecurity controls
- ITSM integration
REQUIRED DELIVERABLES
5- EOI response document
- Case studies
- Client references
- Proposed operating model
- Staffing plan
REQUIRED ATTACHMENTS
Addendum No. 1
- Submit to
- [email protected]
- Scope location
- Philadelphia, PA
Questions about this RFP
How do I respond to this RFI from Southeastern Pennsylvania Transportation Authority?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 15, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact Justin Benante.
Can small businesses or minority-owned firms bid on this RFI?
Most government agencies, including Southeastern Pennsylvania Transportation Authority in PA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFI submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Justin Benante at (215) 580-7022. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: EOI response document, Case studies, Client references, Proposed operating model, Staffing plan. Proposals should clearly address how each deliverable will be met.
Can I search RFIs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "UEM expertise, device lifecycle management capability, service desk support, cellular management, cybersecurity controls, ITSM integration" Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Southeastern Pennsylvania Transportation Authority?
All active and historical solicitations from Southeastern Pennsylvania Transportation Authority are tracked and searchable. As a public authority agency, Southeastern Pennsylvania Transportation Authority regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFI?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Addendum No. 1. Review the full document from Southeastern Pennsylvania Transportation Authority for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Philadelphia, PA. Review the full solicitation for detailed scope requirements.