Jackson County Schools Phone System Replacement RFP 2026
Jackson County School DistrictSchool · Jefferson, GA- Due
- Apr 6, 2026
- Deadline passed
- Posted
- Mar 6, 2026
- Contract term
- 5 years
- Primary contact
- Brett Irvin
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THE 30-SECOND BRIEF
Seeks proposals for a cloud-hosted, turnkey VOIP phone system to replace the current on-premise Mitel system. Requirements include porting DID numbers, providing new phones, options for hearing-impaired users, unlimited mobile app access, and E-911 services.
Project timeline, Cutover strategy, Training details, Support hours, Failover/redundancy/business continuity options, Response time SLAs, Escalation procedures, Cost breakdown (implementation, Hardware, Licensing, Recurring monthly, 5-year total cost of ownership), Three references.
Vendor quote meets or exceeds district's minimum specifications, Total cost of ownership, Support and service levels, Capabilities for future growth and expansion, Implementation approach, References.
SUMMARY
Seeks proposals for a cloud-hosted, turnkey VOIP phone system to replace the current on-premise Mitel system. Requirements include porting DID numbers, providing new phones, options for hearing-impaired users, unlimited mobile app access, and E-911 services.
EVALUATION CRITERIA
6- Vendor quote meets or exceeds district's minimum specifications
- Total cost of ownership
- Support and service levels
- Capabilities for future growth and expansion
- Implementation approach
- References
REQUIRED DELIVERABLES
Project timeline, Cutover strategy, Training details, Support hours, Failover/redundancy/business continuity options, Response time SLAs, Escalation procedures, Cost breakdown (implementation, Hardware, Licensing, Recurring monthly, 5-year total cost of ownership), Three references.
- Scope location
- Jefferson, GA
- Reported agency
- Jackson County School System
Questions about this RFP
How do I respond to this RFP from Jackson County School District?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 6, 2026. The solicitation specifies required deliverables that must be addressed in your response. For questions, contact Brett Irvin.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Jackson County School District in GA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Brett Irvin. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Project timeline, Cutover strategy, Training details, Support hours, Failover/redundancy/business continuity options, Response time SLAs, Escalation procedures, Cost breakdown (implementation, Hardware, Licensing, Recurring monthly, 5-year total cost of ownership), Three references.. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Vendor quote meets or exceeds district's minimum specifications, Total cost of ownership, Support and service levels, Capabilities for future growth and expansion, Implementation approach, References." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from Jackson County School District?
All active and historical solicitations from Jackson County School District are tracked and searchable. As a school agency, Jackson County School District regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 5 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Jackson County School District for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Jefferson, GA. Review the full solicitation for detailed scope requirements.