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RFPCLOSED

Jackson County Schools Phone System Replacement RFP 2026

Jackson County School District, GA·School
Mar 06, 2026
Posted Date
Apr 06, 2026
Submission Deadline
Reported Agency
Jackson County School System
Primary Contact
Brett Irvin
Contract Term
5 years
Scope Location
Jefferson, GA

Summary

Seeks proposals for a cloud-hosted, turnkey VOIP phone system to replace the current on-premise Mitel system. Requirements include porting DID numbers, providing new phones, options for hearing-impaired users, unlimited mobile app access, and E-911 services.

Evaluation Criteria

Vendor quote meets or exceeds district's minimum specifications, Total cost of ownership, Support and service levels, Capabilities for future growth and expansion, Implementation approach, References.

Required Deliverables

Project timeline, Cutover strategy, Training details, Support hours, Failover/redundancy/business continuity options, Response time SLAs, Escalation procedures, Cost breakdown (implementation, Hardware, Licensing, Recurring monthly, 5-year total cost of ownership), Three references.
63
days late

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Frequently Asked Questions

How do I respond to this RFP from Jackson County School District?

To respond, review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 6, 2026. For questions, contact Brett Irvin.

What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. Key factors are outlined in the Evaluation Criteria section above. Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Jackson County School District?

Civic IQ tracks all active and historical solicitations from Jackson County School District. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts — giving you a complete picture of the procurement landscape.

What is the contract term for this solicitation?

The anticipated contract term is 5 years. Contract terms may include renewal options. Review the full solicitation document for details on renewal periods, performance benchmarks, and termination clauses.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications or licenses, past performance references, and any forms or attachments specified in the solicitation. Review the full document from Jackson County School District for the complete list of required submissions.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Jackson County School District in GA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Some solicitations include set-aside provisions or evaluation preferences for these firms. Check the full solicitation for any small business participation goals or requirements.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This process typically includes an initial compliance check, technical evaluation, cost analysis, and may involve oral presentations or interviews with shortlisted vendors. The timeline from submission to award varies but usually takes several weeks to months.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact for this solicitation is Brett Irvin. Questions and answers are typically shared with all prospective bidders to ensure fairness. Check the solicitation for the question submission deadline and process.

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