IL-State-Department of Agriculture - Warrior Assistance Program Services Bid - 27-497DVA-CENTR-B-54444 (2026)
IL-State-Department of AgricultureState · Springfield, IL- Due
- Oct 20, 2026
- 4 days left
- Posted
- Oct 5, 2026
- Primary contact
- Leah Thomas
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THE 30-SECOND BRIEF
Emergency notice for Warrior Assistance Program services issued by the Illinois Department of Agriculture. The procurement covers call center services and support, including care coordination center staff phone support, behavior health specialist support, program manager, answering service 24/7 covering overflow calls, Saturday, Sunday, Holidays, and overnights, and a phone system platform. Solicitation ID 27-497DVA-CENTR-B-54444. Responses are due by October 20, 2026.
Item #1: Care Coordination Center Staff Phone Support (Qty: 1 EA); Item #2: Behavior Health Specialist Support (Qty: 1 EA); Item #3: Program Manager (Qty: 1 EA); Item #4: An answering service 24/7 that will cover overflow calls, Saturday, Sunday, And Holidays, And overnights (Qty: 1 EA); Item #5: Phone System Platform (Qty: 1 EA)
SUMMARY
Emergency notice for Warrior Assistance Program services issued by the Illinois Department of Agriculture.
The procurement covers call center services and support, including care coordination center staff phone support, behavior health specialist support, program manager, answering service 24/7 covering overflow calls, Saturday, Sunday, Holidays, and overnights, and a phone system platform. Solicitation ID 27-497DVA-CENTR-B-54444. Responses are due by October 20, 2026.
REQUIRED DELIVERABLES
5- Item #1: Care Coordination Center Staff Phone Support (Qty: 1 EA)
- Item #2: Behavior Health Specialist Support (Qty: 1 EA)
- Item #3: Program Manager (Qty: 1 EA)
- Item #4: An answering service 24/7 that will cover overflow calls, Saturday, Sunday, And Holidays, And overnights (Qty: 1 EA)
- Item #5: Phone System Platform (Qty: 1 EA)
- Submit to
- https://www.bidbuy.illinois.gov/bso/external/bidDetail.sda?docId=27-497DVA-CENTR-B-54444&external=true&parentUrl=close
- Scope location
- Springfield, IL
Questions about this RFP
How do I respond to this Bid from IL-State-Department of Agriculture?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is October 20, 2026. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: https://www.bidbuy.illinois.gov/bso/external/bidDetail.sda?docId=27-497DVA-CENTR-B-54444&external=true&parentUrl=close. For questions, contact Leah Thomas.
Can small businesses or minority-owned firms bid on this Bid?
Most government agencies, including IL-State-Department of Agriculture in IL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the Bid submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Leah Thomas. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Item #1: Care Coordination Center Staff Phone Support (Qty: 1 EA); Item #2: Behavior Health Specialist Support (Qty: 1 EA); Item #3: Program Manager (Qty: 1 EA); Item #4: An answering service 24/7 that will cover overflow calls, Saturday, Sunday, And Holidays, And overnights (Qty: 1 EA); Item #5: Ph. Proposals should clearly address how each deliverable will be met.
Can I search Bids like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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Where can I find more RFPs from IL-State-Department of Agriculture?
All active and historical solicitations from IL-State-Department of Agriculture are tracked and searchable. As a state agency, IL-State-Department of Agriculture regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
Is this solicitation still open for submissions?
Based on the posted deadline of October 20, 2026, this solicitation appears to still be accepting submissions. Deadlines may change through amendments or addenda, so always verify the current status directly with the issuing agency before preparing your response.
What documents are required to bid on this Bid?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from IL-State-Department of Agriculture for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Springfield, IL. Review the full solicitation for detailed scope requirements.