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Georgia DOT Next Generation Call Center Solution Bid 2026

Georgia Department of Transportation
Due
Jul 27, 2026
Deadline passed
Primary contact
Haley Ford
(470) 549-6535
Deadline passedClosed Jul 27

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SUMMARY

The Georgia Department of Transportation seeks qualified vendors for a Next Generation 9-1-1 (NG9-1-1) environment integrating with the ATMS Navigator system. Bids are due July 27, 2026.

Submit to
935 East Confederate Ave., Bldg. 24, Atlanta, GA, 30316
Scope location
Fulton, GA

Questions about this RFP

How do I respond to this Bid from Georgia Department of Transportation?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 27, 2026. Submissions should be delivered to: 935 East Confederate Ave., Bldg. 24, Atlanta, GA, 30316. For questions, contact Haley Ford.

Can small businesses or minority-owned firms bid on this Bid?

Most government agencies, including Georgia Department of Transportation in GA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the Bid submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

Can I ask questions about this solicitation before submitting?

Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Haley Ford at (470) 549-6535. Questions and answers are typically shared with all prospective bidders.

Can I search Bids like this in ChatGPT or Claude?

Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.

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What documents are required to bid on this Bid?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Georgia Department of Transportation for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Fulton, GA. Review the full solicitation for detailed scope requirements.

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