City of West University Place Delinquent Collection Services RFP 2020
City of West University PlaceCity · West University Place, TX- Due
- Nov 18, 2020
- Deadline passed
- Posted
- Oct 7, 2020
- Contract term
- 3 years
- Primary contact
- Thelma Gilliam
- (713) 662-5813
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THE 30-SECOND BRIEF
The City of West University Place is seeking proposals for delinquent collection services for its accounts, excluding municipal court. The services include managing past-due balances for utilities, public works, parks, and recreation.
Executive summary, Authorized negotiator contact information, Firm background, Staff qualifications and resumes, Collection plan, Client references, Fund handling description, Fee basis explanation, Balance sheet, Income statement, Insurance coverage disclosure, Report and letter examples, Data format description, And proposer's certification.
Completeness of proposal (10%), proposed fee arrangement (20%), experience of assigned personnel (20%), proven ability to perform services (20%), collection procedures (20%), and City's time/resource requirements for data transfer (10%).
SUMMARY
The City of West University Place is seeking proposals for delinquent collection services for its accounts, excluding municipal court. The services include managing past-due balances for utilities, public works, parks, and recreation.
EVALUATION CRITERIA
REQUIRED DELIVERABLES
14- Executive summary
- Authorized negotiator contact information
- Firm background
- Staff qualifications and resumes
- Collection plan
- Client references
- Fund handling description
- Fee basis explanation
- Balance sheet
- Income statement
- Insurance coverage disclosure
- Report and letter examples
- Data format description
- Proposer's certification
- Submit to
- West University Place City Hall, 3800 University Blvd., West University Place, Texas 77005
Questions about this RFP
How do I respond to this RFP from City of West University Place?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 18, 2020. The solicitation specifies required deliverables that must be addressed in your response. Submissions should be delivered to: West University Place City Hall, 3800 University Blvd., West University Place, Texas 77005. For questions, contact Thelma Gilliam.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of West University Place in TX, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Thelma Gilliam at (713) 662-5813. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Executive summary, Authorized negotiator contact information, Firm background, Staff qualifications and resumes, Collection plan, Client references, Fund handling description, Fee basis explanation, Balance sheet, Income statement, Insurance coverage disclosure, Report and letter examples, Data form. Proposals should clearly address how each deliverable will be met.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
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What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Completeness of proposal (10%), proposed fee arrangement (20%), experience of assigned personnel (20%), proven ability to perform services (20%), collection procedures (20%), and City's time/resource..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of West University Place?
All active and historical solicitations from City of West University Place are tracked and searchable. As a city agency, City of West University Place regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What is the contract term for this solicitation?
The anticipated contract term is 3 years. Contract terms may include renewal options.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of West University Place for the complete list.