City of Ocala Bill Printing, Mailing Services, E-Bill Presentment, and Electronic Payments RFP 2021
City of Ocala, City of Ocala, FL·City
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- Primary Contact
- Eileen Marquez · (352) 629-8362
- Scope Location
- Ocala, FL
- Submission Address
- 110 SE Watula Avenue, CITY HALL | [email protected]
SUMMARY
The City of Ocala is soliciting proposals from qualified firms to provide a complete billing solution under RFP03252100000037. The scope of work is divided into two primary service areas: (1) the production and mailing of all utility bills, business license renewals, notices, letters, and bill inserts; and (2) providing electronic bill presentment and payment (EBPP) services. The selected vendor will manage the physical printing and distribution of municipal documents alongside digital payment processing and electronic statement delivery. Proposals are due by May 13, 2021, and can be submitted to City Hall or via email to Eileen Marquez.
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Ocala?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is May 13, 2021. Submissions should be delivered to: 110 SE Watula Avenue, CITY HALL | [email protected]. For questions, contact Eileen Marquez.
Where can I find more RFPs from City of Ocala?
All active and historical solicitations from City of Ocala are tracked and searchable. As a city agency, City of Ocala regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from City of Ocala for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Ocala in FL, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Eileen Marquez at (352) 629-8362. Questions and answers are typically shared with all prospective bidders.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Ocala, FL. Review the full solicitation for detailed scope requirements.
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