City of Mission Viejo RFP Recreation Management System Software and Implementation Services 2026
City of Mission Viejo, City of Mission Viejo, CA·City
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- Primary Contact
- David Meyer
- Submission Address
- [email protected]
SUMMARY
The City of Mission Viejo is seeking proposals for a comprehensive software system to replace its current recreation management system. The system must include modules for customer management, memberships, activity registration, facility booking, point of sale, reporting, email marketing, and customer self-service website. Proposals should also include detailed installation, maintenance, and training prices.
EVALUATION CRITERIA
Responses to functional requirements, price and quality of software solution/training/implementation/maintenance/support, experience/performance/financial viability of software firm, compatibility with technical architecture/standards/strategy, acceptance of/exceptions to terms & conditions, quality/clarity/responsiveness of proposal
REQUIRED DELIVERABLES
Project plan, Project design document, Software license agreement, Maintenance and support agreement, Training manual, User guide, Functional/technical/support documentation
REQUIRED ATTACHMENTS
Attachment 1: Software and Implementation Reference Form, Attachment 2: Proposed Price Schedules, Attachment 3: Essential Recreation Management System Functionality, Attachment 4: Required City Documents, Attachment 5: Sample Agreement Form
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Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from City of Mission Viejo?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is April 17, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: [email protected]. For questions, contact David Meyer.
What are the evaluation criteria for this solicitation?
This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Responses to functional requirements, price and quality of software solution/training/implementation/maintenance/support, experience/performance/financial viability of software firm, compatibility wit..." Vendors should carefully align their proposals with each criterion to maximize their score.
Where can I find more RFPs from City of Mission Viejo?
All active and historical solicitations from City of Mission Viejo are tracked and searchable. As a city agency, City of Mission Viejo regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Attachment 1: Software and Implementation Reference Form, Attachment 2: Proposed Price Schedules, Attachment 3: Essential Recreation Management System Functionality, Attachment 4: Required City Docume. Review the full document from City of Mission Viejo for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including City of Mission Viejo in CA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is David Meyer. Questions and answers are typically shared with all prospective bidders.
What are the key deliverables?
The solicitation specifies the following deliverables: Project plan, Project design document, Software license agreement, Maintenance and support agreement, Training manual, User guide, Functional/technical/support documentation. Proposals should clearly address how each deliverable will be met.
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