Customer Satisfaction System Request for Proposal
Cleveland Hopkins International Airport (City of Cleveland, Department of Port Control)Airport Authority · OH- Due
- Nov 7, 2024
- Deadline passed
- Posted
- Oct 18, 2024
- Primary contact
- Keith Prawalsky
Know who Cleveland Hopkins International Airport (City of Cleveland, Department of Port Control) buys from before you write a word.
Every vendor contract, renewal date and decision maker at this agency, in one place.
Set up in 30 seconds · No credit card
SUMMARY
The City of Cleveland is seeking written proposals from firms experienced in providing a Customer Satisfaction System. The solicitation will be managed through the OpenGov eProcurement solution.
- Submit to
- https://procurement.opengov.com/portal/clevelandoh
- Scope location
- Cleveland, Ohio
- Reported agency
- Department of Port Control, City of Cleveland
Questions about this RFP
How do I respond to this RFP from Cleveland Hopkins International Airport (City of Cleveland, Department of Port Control)?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is November 7, 2024. Submissions should be delivered to: https://procurement.opengov.com/portal/clevelandoh. For questions, contact Keith Prawalsky.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Cleveland Hopkins International Airport (City of Cleveland, Department of Port Control) in OH, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
Can I ask questions about this solicitation before submitting?
Yes, most solicitations allow vendors to submit questions during a designated period. The primary contact is Keith Prawalsky. Questions and answers are typically shared with all prospective bidders.
Can I search RFPs like this in ChatGPT or Claude?
Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.
Show 3 more questions
Where can I find more RFPs from Cleveland Hopkins International Airport (City of Cleveland, Department of Port Control)?
All active and historical solicitations from Cleveland Hopkins International Airport (City of Cleveland, Department of Port Control) are tracked and searchable. As a airport authority agency, Cleveland Hopkins International Airport (City of Cleveland, Department of Port Control) regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Cleveland Hopkins International Airport (City of Cleveland, Department of Port Control) for the complete list.
What is the scope of this project?
This solicitation defines a specific project scope. The scope covers the following locations: Cleveland, Ohio. Review the full solicitation for detailed scope requirements.