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Atlanta Regional Commission 2027 Client Management Software System RFP691

Atlanta Regional Commission
Due
Jul 13, 2026
Deadline passed
Posted
Jun 10, 2026
Contract term
1 year
Deadline passedClosed Jul 13

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THE 30-SECOND BRIEF

What they're buying

The Atlanta Regional Commission (ARC) seeks a cloud-based Client Management Software System to support behavioral health coaching and case management programs. Proposals are due July 13, 2026, with a required system go-live by January 1, 2027.

What you must deliver

Software Licensing & Hosting, Configuration, Integrations, Data Migration, Testing & Acceptance, Training, Go-Live & Stabilization, Support & Maintenance, Documentation

How it's scored

Functional Fit (25%), Security Compliance (20%), Integrations and Technical Merit (5%), Reporting and Analytics (20%), Implementation Approach Training & Support (15%), SLAs & Reliability (5%), Vendor Experience & References (5%), Cost & Value (5%)

SUMMARY

The Atlanta Regional Commission (ARC) seeks a cloud-based Client Management Software System to support behavioral health coaching and case management programs. Proposals are due July 13, 2026, with a required system go-live by January 1, 2027.

EVALUATION CRITERIA

Functional Fit25%
Security Compliance20%
Integrations and Technical Merit5%
Reporting and Analytics20%
Implementation Approach Training & Support15%
SLAs & Reliability5%
Vendor Experience & References5%
Cost & Value5%

REQUIRED DELIVERABLES

9
  • Software Licensing & Hosting
  • Configuration
  • Integrations
  • Data Migration
  • Testing & Acceptance
  • Training
  • Go-Live & Stabilization
  • Support & Maintenance
  • Documentation

REQUIRED ATTACHMENTS

9
  • Cover Letter
  • Executive Summary
  • Response to Requirements
  • Implementation Plan and Timeline
  • Project Staffing and Qualifications
  • Security and Compliance Documentation
  • Pricing
  • References
  • Appendices
Submit to
https://procurement.atlantaregional.org/opportunities/
Scope location
Atlanta, GA

Questions about this RFP

How do I respond to this RFP from Atlanta Regional Commission?

Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is July 13, 2026. The solicitation specifies required deliverables that must be addressed in your response. Be sure to include all required attachments as outlined in the solicitation. Submissions should be delivered to: https://procurement.atlantaregional.org/opportunities/.

Can small businesses or minority-owned firms bid on this RFP?

Most government agencies, including Atlanta Regional Commission in GA, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.

What happens after the RFP submission deadline?

After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.

What are the key deliverables?

The solicitation specifies the following deliverables: Software Licensing & Hosting, Configuration, Integrations, Data Migration, Testing & Acceptance, Training, Go-Live & Stabilization, Support & Maintenance, Documentation. Proposals should clearly address how each deliverable will be met.

Can I search RFPs like this in ChatGPT or Claude?

Yes. Civic IQ has an MCP server that connects ChatGPT, Claude and other AI assistants to live Civic IQ data: open RFPs, pre-RFP signals from public meetings, awarded contracts and agency decision-makers across 100,000+ US public agencies. Add https://beta.mcp.civiciq.com/mcp as a connector (in ChatGPT under Settings > Apps & Connectors, in Claude under Settings > Connectors) and sign in with a free Civic IQ account at civiciq.com/mcp.

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What are the evaluation criteria for this solicitation?

This solicitation includes specific evaluation criteria that will be used to score proposals. The criteria include: "Functional Fit (25%), Security Compliance (20%), Integrations and Technical Merit (5%), Reporting and Analytics (20%), Implementation Approach Training & Support (15%), SLAs & Reliability (5%), Vendor..." Vendors should carefully align their proposals with each criterion to maximize their score.

Where can I find more RFPs from Atlanta Regional Commission?

All active and historical solicitations from Atlanta Regional Commission are tracked and searchable. As a mpo agency, Atlanta Regional Commission regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.

What is the contract term for this solicitation?

The anticipated contract term is 1 year. Contract terms may include renewal options.

What documents are required to bid on this RFP?

Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. This solicitation specifically requires the following attachments: Cover Letter, Executive Summary, Response to Requirements, Implementation Plan and Timeline, Project Staffing and Qualifications, Security and Compliance Documentation, Pricing, References, Appendices. Review the full document from Atlanta Regional Commission for the complete list.

What is the scope of this project?

This solicitation defines a specific project scope. The scope covers the following locations: Atlanta, GA. Review the full solicitation for detailed scope requirements.

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