Arkansas Dept of Shared Administrative Services Customer Service Center RFP 2026
Arkansas Department of Shared Administrative Services, Little Rock, AR·State
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SUMMARY
Solicitation for a Customer Service Center (CSC) for the Division of Medical Services.
This was decided in a budget meeting long before the RFP was public. Civic IQ had it then. The next one doesn't have to get away.
Work in government? Get Civic IQ free →Frequently asked questions
Common questions about this solicitation, answered from the record.
How do I respond to this RFP from Arkansas Department of Shared Administrative Services?
Review the full solicitation document for submission requirements, evaluation criteria, and deadlines. The submission deadline is March 17, 2026.
Where can I find more RFPs from Arkansas Department of Shared Administrative Services?
All active and historical solicitations from Arkansas Department of Shared Administrative Services are tracked and searchable. As a state agency, Arkansas Department of Shared Administrative Services regularly publishes solicitations. Visit the agency profile to see current open bids, past contracts, vendor relationships, and decision-maker contacts.
What documents are required to bid on this RFP?
Requirements vary by solicitation, but common documents include a technical proposal, cost/price proposal, proof of insurance, relevant certifications, past performance references, and any forms specified in the solicitation. Review the full document from Arkansas Department of Shared Administrative Services for the complete list.
Can small businesses or minority-owned firms bid on this RFP?
Most government agencies, including Arkansas Department of Shared Administrative Services in AR, encourage participation from small businesses, minority-owned, women-owned, and disadvantaged business enterprises (MBE/WBE/DBE). Check the full solicitation for any small business participation goals.
What happens after the RFP submission deadline?
After the deadline, the issuing agency reviews all submissions against the stated evaluation criteria. This typically includes a compliance check, technical evaluation, cost analysis, and may involve oral presentations with shortlisted vendors.
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