BHA Expands Qualtrics Platform for Grievance Reporting

BHA continued its technology engagement with Qualtrics during FY 2025-2026, using the platform for critical incident reporting and planning an expanded complaints ticketing system. The upgrade is intended to improve provider access, automate routing, and support cross-agency data sharing.

Document date · September 28, 2026

Track State Board of Human Services | State of Colorado contracts

Get alerts when new contracts are awarded or existing ones approach renewal at State Board of Human Services | State of Colorado.

Get started free

Create a free account · no credit card

Work in government? Get Civic IQ free

Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

FY 2025-2026; planned continuation into FY 2026-2027

Renewal

No renewal or subscription terms were stated. BHA anticipates continued development of the Qualtrics complaints ticketing system in FY 2026-2027.

Document type

Report

Source document

Colorado Behavioral Health Administration Report Annual Grievance Report FY 2025-2026 2026-09-28

Related contracts

Other contracts from QUALTRICS.

View all →

St Charles CUSD 303 Agenda Regular Meeting of the School Board 2026-10-05

PENDING

St Charles CUSD 303, IllinoisOct 5, 2026

Longmont AgendaPacket City Council Study Session 2026-09-29

ONGOING

City of Longmont, ColoradoSep 29, 2026

St Charles CUSD 303 Agenda Business Services Committee Meeting 2026-09-28

DISCUSSED

St Charles CUSD 303, IllinoisSep 28, 2026

Kent Intermediate School District AgendaPacket Regular School Board Meeting 2026-09-21

RENEWED

Kent ISD, MichiganSep 20, 2026

Florida Polytechnic University AgendaPacket Academic Enterprise, Research, and Student Success Committee Meeting Agenda 2026-09-18

DISCUSSED

Florida Polytechnic University, FloridaSep 18, 2026

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by State Board of Human Services | State of Colorado?

QUALTRICS was awarded this technology contract by State Board of Human Services | State of Colorado, as recorded on September 28, 2026.

What type of contract is this?

This is a Technology contract, documented as a report record.

Where was this contract approved?

This contract appears in Colorado Behavioral Health Administration Report Annual Grievance Report FY 2025-2026 2026-09-28 (Report), dated September 28, 2026 from State Board of Human Services | State of Colorado. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does QUALTRICS hold?

QUALTRICS may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View QUALTRICS's profile

What is State Board of Human Services | State of Colorado currently buying?

Explore State Board of Human Services | State of Colorado's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View State Board of Human Services | State of Colorado's profile