TECHNOLOGYRECOMMENDED

OPUD Plans Customer Portal Agreement With Aquatrax

Olivehurst Public Utility District staff recommend entering into an agreement with Aquatrax to serve as the District’s customer portal provider. The proposal includes a one-time implementation cost of $13,500 and annual recurring support, maintenance, and cloud hosting fees of about $12,840 in year one with 3% annual increases over three years, funded initially through an existing grant.

Status
RECOMMENDED
Document date
August 20, 2026
Contract type
TECHNOLOGY
Vendor
AQUATRAX
Agency
Olivehurst Public Utility District Fire Department · CA

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Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo
Motive logo
Veritone logo
TerraCycle logo
Cyvl logo
WithersRavenel logo
Derivita logo
Comcate logo
SafeTouch logo
IANS Research logo

Scope & details

The full contract record, as filed.

Contract amount
Cost of first 3 years of Customer Portal via existing Grant = $70k-ish; Implementation one-time fee $13,500; Year 1 annual recurring $12,840.00; Year 2 annual recurring $13,225.20; Year 3 annual recurring $13,621.96
Contract type
TECHNOLOGY
Contract term
Three-year initial customer portal term funded by grant; annual support and maintenance with 3% yearly increase
Renewal
Initial three-year customer portal arrangement funded by grant, with annual support and maintenance subject to approximately 3% inflation each year. Future renewals or extensions would occur after the initial three-year period subject to board approval and updated pricing.
Document type
StaffReport
Source document
Olivehurst Public Utility District Staff Report Aquatrax Customer Portal Provider 2026-08-20

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Olivehurst Public Utility District Fire Department?

AQUATRAX was awarded this technology contract by Olivehurst Public Utility District Fire Department, as recorded on August 20, 2026. The contract value is Cost of first 3 years of Customer Portal via existing Grant = $70k-ish; Implementation one-time fee $13,500; Year 1 annual recurring $12,840.00; Year 2 annual recurring $13,225.20; Year 3 annual recurring $13,621.96.

How much is the AQUATRAX contract with Olivehurst Public Utility District Fire Department worth?

The AQUATRAX contract with Olivehurst Public Utility District Fire Department is valued at Cost of first 3 years of Customer Portal via existing Grant = $70k-ish; Implementation one-time fee $13,500; Year 1 annual recurring $12,840.00; Year 2 annual recurring $13,225.20; Year 3 annual recurring $13,621.96, covering technology work.

What type of contract is this?

This is a Technology contract, documented as a staffreport record.

Where was this contract approved?

This contract appears in Olivehurst Public Utility District Staff Report Aquatrax Customer Portal Provider 2026-08-20 (StaffReport), dated August 20, 2026 from Olivehurst Public Utility District Fire Department. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does AQUATRAX hold?

AQUATRAX may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View AQUATRAX's profile

What is Olivehurst Public Utility District Fire Department currently buying?

Explore Olivehurst Public Utility District Fire Department's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Olivehurst Public Utility District Fire Department's profile

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