Library Reviews Month-to-Month Vonage Phone Service

The library continues to use Vonage VoIP phone service on a month-to-month basis. Staff are considering replacement services because of concerns about service features and performance.

Document date · September 16, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Contract term

Month-to-month

Renewal

Month-to-month service with no fixed contract term.

Document type

AgendaPacket

Source document

Coopersville Area District Library AgendaPacket Monthly Board Meeting 2026-09-16

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by Northeast Ottawa District Library?

VONAGE was awarded this technology contract by Northeast Ottawa District Library, as recorded on September 16, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Coopersville Area District Library AgendaPacket Monthly Board Meeting 2026-09-16 (AgendaPacket), dated September 16, 2026 from Northeast Ottawa District Library. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does VONAGE hold?

VONAGE may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

View VONAGE's profile

What is Northeast Ottawa District Library currently buying?

Explore Northeast Ottawa District Library's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

View Northeast Ottawa District Library's profile