Neospin System Defect Prompts TFFR Under‑Collection Review

The TFFR Board reviewed an incident where a Neospin pension administration system defect caused an under‑collection of approximately $123 on a service credit purchase installment. Staff have opened a problem investigation with the vendor and recommended the Board decline collection while ensuring the defect is corrected for other affected plans.

Document date · July 29, 2026

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Scope & details

The full contract record, as filed.

Contract type

TECHNOLOGY

Renewal

Neospin provides the pension administration system under an existing long‑term technology contract; specific renewal dates or terms are not stated in the packet.

Document type

AgendaPacket

Source document

North Dakota Teachers' Fund for Retirement AgendaPacket 2026-07-29

Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the technology contract by North Dakota Teachers Fund for Retirement Board?

NEOSPIN was awarded this technology contract by North Dakota Teachers Fund for Retirement Board, as recorded on July 29, 2026.

What type of contract is this?

This is a Technology contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in North Dakota Teachers' Fund for Retirement AgendaPacket 2026-07-29 (AgendaPacket), dated July 29, 2026 from North Dakota Teachers Fund for Retirement Board. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does NEOSPIN hold?

NEOSPIN may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is North Dakota Teachers Fund for Retirement Board currently buying?

Explore North Dakota Teachers Fund for Retirement Board's vendors, signed contracts, and active RFPs on their Civic IQ agency profile.

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