CONTRACTONGOING

APTA Enhances Service for County Insurance Program

Madison County logoMadison County
Document date
Sep 29, 2025

The 30-second brief

What it covers

APTA will roll out a new queue-based call center and text messaging support for Madison County’s self-funded employee insurance program starting October 1, 2025. Commissioners requested ongoing quarterly updates on service performance and the new model.

Who holds it

APTA holds this insurance contract with Madison County. Its other public contracts on record include work for Greater Dayton Regional Transit Authority and Delaware County Transit.

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Contract details

Contract type
Insurance
Document date
September 29, 2025
Vendor
APTA
Source document
Madison County Commissioner Meeting Minutes 2025-09-29 (Minutes)

APTA's other public contracts

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Questions about this contract

Who was awarded the insurance contract by Madison County?

APTA was awarded this insurance contract by Madison County, as recorded on September 29, 2025.

What type of contract is this?

This is a Insurance contract, documented as a minutes record.

Where was this contract approved?

This contract appears in Madison County Commissioner Meeting Minutes 2025-09-29 (Minutes), dated September 29, 2025 from Madison County. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does APTA hold?

APTA may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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