Third-party firm manages Dial-A-Ride survey work

LAVTA continues to engage QMR as a third-party vendor to administer its Dial-A-Ride customer satisfaction survey, collecting 272 responses through phone and online outreach. The survey supports ongoing evaluation and improvement of paratransit service, and future surveys will be conducted bi-annually.

Document date · March 25, 2024

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Scope & details

The full contract record, as filed.

Contract type

PROFESSIONAL_SERVICES

Renewal date

2026-01-31

Renewal

Survey effort has been conducted annually; LAVTA plans to move to a bi-annual schedule with the next survey in January 2026, implying potential continuation of the vendor relationship at that time.

Document type

AgendaPacket

Source document

Livermore Amador Valley Transit Authority AgendaPacket Projects and Services Committee Meeting 2024-03-25

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Frequently asked questions

Common questions about this contract, answered from the record.

Who was awarded the professional services contract by Livermore-Amador Valley Transit Authority?

QMR was awarded this professional services contract by Livermore-Amador Valley Transit Authority, as recorded on March 25, 2024.

What type of contract is this?

This is a Professional Services contract, documented as a agendapacket record.

Where was this contract approved?

This contract appears in Livermore Amador Valley Transit Authority AgendaPacket Projects and Services Committee Meeting 2024-03-25 (AgendaPacket), dated March 25, 2024 from Livermore-Amador Valley Transit Authority. Civic IQ extracts contract records directly from agency meeting documents and solicitations.

What other contracts does QMR hold?

QMR may hold additional government contracts. View their full contract history, the agencies they serve, and total tracked spend on their Civic IQ vendor profile.

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What is Livermore-Amador Valley Transit Authority currently buying?

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